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stan
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Member Since: 13 Jul 2010
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United Kingdom 
saxtons chelmesford

with great trepidation my wife an i visited saxtons yesterday expecting the worst but it
was a very pleasant experience..
the amount of FF's for sale was impressive and we were approached by two different sales persons who politely asked if we were ok, thats it , no pressure sales or the like....
the FF's were clean and tidy but not tarted up with tyre paint etc so you could see what you were buying...
i probably wouldnt buy from them because of the higher prices they charge but fair play to them they have a nice set up..






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Post #349585 27th Sep 2015 8:35am
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n1cktdv8



Member Since: 19 Aug 2013
Location: Cheshire
Posts: 1754

2008 Range Rover Vogue TDV8 Stornoway Grey

They are not local, but I have never heard anything but bad reviews. Nice to hear it was a good experience Sir...

Even better for me is that 2nd in from the right grey one....looks the twin of mine and at £35k....my facelift works Rolling with laughter Is this where I put the car details and a bit about myself ?........

Post #349586 27th Sep 2015 8:40am
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marky777



Member Since: 05 Mar 2015
Location: Christchurch
Posts: 141

United Kingdom 2005 Range Rover Autobiography 4.4 V8 Bonatti Grey

Very happy with my purchase from them 6 months ago ( 05 vogue se ab ajv8) which has i have said on another thread has caused me no grief at all so far Very Happy The car was supplied a couple of weeks late due to a gearbox fault which was noticed by themselves. It went to grays transmissions for a rebuild and new torque converter both covered by a two year warranty. I was furnished with the reciept for the work carried out direct from the transmission specialist.

The car was a one owner with full main dealer history with 80k mileage, since then i have introduced it to my local md so i can keep up the correct history. It went in last week for a squeaky lower rose bush and was given the free inspection with print out showing green accross the board.

To sum up i am happy with my purchase but had i read a lot of the negative reviews on here i probably would never had gone to look at their vehicles.

Post #349588 27th Sep 2015 8:56am
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mjdronfield



Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7605

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

I don't even click on their cars when I'm looking on the trader, just due to some bad press. Don't have any experience of them.

This could be good to hear.......

Thumbs Up 2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

Post #349591 27th Sep 2015 9:09am
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SKOT



Member Since: 24 Oct 2012
Location: Milton Keynes
Posts: 792

England 2006 Range Rover Supercharged 4.2 SC V8 Bonatti Grey

I too think they have an ok set up.

Surely if every internet review was as bad in reality then they wouldn't be in business. Don't forget that people generally take to the Internet to vent their anger not praise anything good.

Thumbs Up 2006 4.2 SC
2019 Renault Zoe Dynamique Nav

Post #349597 27th Sep 2015 9:44am
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alanm_3



Member Since: 19 Feb 2011
Location: my House, unless I’m not at home, in which case I’m somewhere else.
Posts: 6646

Scotland 2017 Range Rover Autobiography SDV8 Loire Blue

^ agree but they seem to get a disproportionate amount of bad reviews Whistle
I'm still waiting for a return call after enquiring about a car, but I guess after 5 years, it's not likely to come now. They had 1 chance and blew it! Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

Post #349603 27th Sep 2015 10:10am
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Don Henshall



Member Since: 25 Sep 2010
Location: Essex
Posts: 114

United Kingdom 2014 Range Rover Autobiography SDV8 Carpathian Grey

Buy the car not the dealer. Do your checks as per and I can't see any reason not to buy from them... 718 GT4
FFRR AB
BMW R1250RT
Honda ST 1100

Sold
Freelander 2
Porsche C4S Cab
D4
BMW 520 M Sport Touring
BMW R1200RT
BMW R1150RT
MX5 2lt Roadster

Post #349648 27th Sep 2015 3:53pm
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alanm_3



Member Since: 19 Feb 2011
Location: my House, unless I’m not at home, in which case I’m somewhere else.
Posts: 6646

Scotland 2017 Range Rover Autobiography SDV8 Loire Blue

^ a bit like these people you mean? Whistle
http://saxton-4x4. Censored .com Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

Post #349655 27th Sep 2015 4:09pm
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Andy B



Member Since: 03 Apr 2012
Location: West Malling
Posts: 1223

England 

Saxton's of Chelmsford.

Maybe they have got better, but my experience was awful. Car was advertised at a certain price and when I turned up it was 1k more. Salesman (in the loosest possible sense) had to check with the boss that the lower price was right. Car had a BRC LPG conversion which was a positive for me.

First view was OK, but no chance of a test drive as the battery was flat (never heard that before on this forum Laughing ).

Picked it up...EML light on before I got home and no parcel shelf (my fault for not spotting this). Car trucked back to them at least three times due to EML light coming back on. Had a water leak and local LR Stealer would not touch it as it had LPG. Back to Saxton's who fixed it after a couple of weeks. Had a couple of Hire Cars from them, a 2006 RRS that was the biggest pile of crap I have ever driven and and Audi A4 carbrio that was very worn out. Despite some sterling service from Warren at AtoZ LPG, the EML still came on occasionally.

Would I ever go back there....I think not. My current car was from Ongar Bridge Motors also in Essex. Great service and real attention to detail and a 1k discount without serious haggling. Suspect the old Rangey from Saxton's is in the crusher Sad Avoid at all costs. SDV8 AB MY 2019
SDV8 VSE MY 2015 - Gone
5.0 S/C AB MY 2010 - Gone
4.2 S/C VSE MY 2006 - Gone

Post #349681 27th Sep 2015 6:54pm
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Don Henshall



Member Since: 25 Sep 2010
Location: Essex
Posts: 114

United Kingdom 2014 Range Rover Autobiography SDV8 Carpathian Grey

alanm_3 wrote:
^ a bit like these people you mean? Whistle
[url]http://saxton-4x4. Censored .com[/url]

I stand by my statement. Easy to write negative reviews but in my experience there are always two sides to a story. They are a high volume dealer and there are always going to be the odd issues. Complaints on forums are often exaggerated.

It would be nice to know how many happy customers they have but that unlikely as I don't believe that are represented on this forum... 718 GT4
FFRR AB
BMW R1250RT
Honda ST 1100

Sold
Freelander 2
Porsche C4S Cab
D4
BMW 520 M Sport Touring
BMW R1200RT
BMW R1150RT
MX5 2lt Roadster

Post #371816 11th Feb 2016 3:11pm
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Giantlandyman



Member Since: 25 Nov 2015
Location: Essex
Posts: 800

United Kingdom 2012 Range Rover Autobiography TDV8 Santorini Black

They aren't far from me and I was tempted by a few of the cars they had in November and December last year.

However, common themes surfaced when looking at reviews, chief of which was saying (on the telephone) or advertising one price but bumping it up when going to view and, good at sales but terrible after-sales support.

There were so many poor reviews that, for me at least, they couldn't be dismissed or ignored, especially when they are well written and thorough.

It's one thing spending a few thousand on a car and managing expectations but it's another thing entirely intending to spend several tens of thousands and not be confident in after-sales support. Hence why they didn't get my business.

Post #371822 11th Feb 2016 4:56pm
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ajac8



Member Since: 04 Oct 2011
Location: Shakespeares County
Posts: 1619

United Kingdom 2013 Range Rover Autobiography SDV8 Baltic Blue

I too read the reviews but called them anyway. Like alanm_3 above I'm still waiting for a return call (two years in my case). I think the reviews on here are well considered and one cant ignore the overall theme of feedback.

That said it may well be they were s Censored hit but have had to get their act together or fail - who knows really.

The stock looks nice on the web but photos always do. If Stan has seen the stuff in the flesh and his experience is good perhaps they have changed.

Any second user 405's there Stan? 405 AB exec seats Baltic and Cirrus
93 RR Classic efi

Remember it's easier to get forgiveness than permission!

Gone in order:
4.4 TDV8 SE - gone to a good home
93 Classic hard dash Plymouth Blue
03 L322 Oslo Blue
2000 Disco TD5 ES Epsom Green
98 P38 Rioja Red
89 Classic Cairngorm Brown

Post #371835 11th Feb 2016 6:12pm
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Don Henshall



Member Since: 25 Sep 2010
Location: Essex
Posts: 114

United Kingdom 2014 Range Rover Autobiography SDV8 Carpathian Grey

Dealers of all manufacturers often fail to call you back, most are sloppy in this regard. I've experienced this with premier brands such as Porsche, Mercs, Ferrari etc. That, to me, in its self is no reason not to pursue a vehicle held by them. However I would alway have an independent inspection before parting with my money.

If Saxtons had a vehicle I wanted I'd go for provided I'd covered my bases Thumbs Up 718 GT4
FFRR AB
BMW R1250RT
Honda ST 1100

Sold
Freelander 2
Porsche C4S Cab
D4
BMW 520 M Sport Touring
BMW R1200RT
BMW R1150RT
MX5 2lt Roadster

Post #371843 11th Feb 2016 7:07pm
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L19 MUD



Member Since: 02 Jun 2015
Location: Suffolk
Posts: 167

United Kingdom 2009 Range Rover Vogue SE TDV8 Stornoway Grey

They are not that far from me so I went along when thinking of changing mine to a 3.6 and my old man to a 4.4 tdv8.

Neither of us bought from them but my view is as follows

Positives - there are so many Full fats there you won't believe your eyes! This in my view is the main reason to go there. You can go and see what colour/trim options you like and compare cars next to each other to see what works for you and what doesn't.

We had both been keen on design pack cars and Overfinch before we went there but both decided those options were too blingy for us.

They salesman was a bit 'smarmy' but to his credit let us have a decent test drive of a 3 year old TDV8 and priced up part ex prices for both of our old full fats

Negatives - Cost here was as much as a main stealer when looking at 3 year old examples

The biggest negative by far for us was the quality of the cars. I understand the view that you would rather see a car 'warts and all' before being tarted up by a dealer but I can honestly say that my 2002 with 110k miles on it was in better condition than some of the 3 year old 30k mile examples they had. The cars just tended to look like they had led a life of not being loved (lease/company cars?).

My old V8 was in no worse condition from when I bought it to when I sold it (4 years and 20k miles). My current car was owned by another forum member on here and at 6 years old and 80k miles is virtually unmarked

Post #372001 12th Feb 2016 1:11pm
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

Guess i have saved myself a journey reading through all this . Thumbs Up

Post #372011 12th Feb 2016 2:12pm
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