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warninglight



Member Since: 11 Mar 2015
Location: SW Cumbria
Posts: 35

United Kingdom 
AllComms - IP error

My new to me 322 came with AllComms lead and CD (not an original CD, so perhaps missing a driver somewhere) but I can't seem to get shot of this IP error, to get it to communicate with the car.

Has anyone sorted this before, or indeed does anyone have the necessary drivers?




Thanks
Stephen

Post #431201 14th Mar 2017 7:10pm
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Joe90



Member Since: 29 Apr 2010
Location: Hampshire
Posts: 6399

England 

Have you sent the debug log to Storey at RSW ? (as the program suggests)

Things may have changed but I do not remember getting a CD with my lead, although I was an early adopter. Just concerned you may have a dodgy Chinese lead. Could well be wrong. .
Experience is the only genuine knowledge, but as time passes, I have forgotten more than I can remember Wink
Volvo V70 P2 2006 2.4 Petrol 170bhp Estate SE
MG Midget Mk1 1962

Previous: L322 Range Rover TDV8 3.6 2008; L322 Range Rover TD6 3.0 2002; P38A Range Rover V8 1999

Post #431203 14th Mar 2017 7:33pm
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holidaychicken



Member Since: 06 Nov 2013
Location: Kent
Posts: 1086

United Kingdom 2004 Range Rover Vogue 4.4 V8 Java Black

I've not heard of a CD but I have had mine for 3 years, does the software update ok when you go online?
I think you have to select help or tools to find the update link

Post #431213 14th Mar 2017 9:10pm
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Lukie



Member Since: 27 Sep 2016
Location: Liverpool
Posts: 433

2002 Range Rover Vogue 4.4 V8 Zambezi Silver

going to guess it's a chinese lead, don't bother sending the log to Storey Wilson he won't help you without you paying, I found all this out when trying to buy a second hand all comm's cable myself

go back on to your CD and follow all the instructions, go into device manager and check the cable has been see and the correct driver's are installed for the cable from there open the program and plug the cable in after, if you still get the error it's either a faulty cable or the seller gave you the wrong one

Post #431221 14th Mar 2017 10:07pm
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A.Pires



Member Since: 02 Dec 2016
Location: Seixal
Posts: 137

Portugal 2002 Range Rover Vogue Td6 Zambezi Silver
RSW cable

The cable is not expensive.
Original from RSW is about 25USD with delivery charges

Post #431547 17th Mar 2017 11:41pm
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Foulolron



Member Since: 05 Aug 2015
Location: East Yorkshire
Posts: 29

United Kingdom 2004 Range Rover Vogue 4.4 V8 Adriatic Blue

As far as I'm aware its not a Chinese copy - I bought it in good faith from a member on this site he supplied the software on a cd (I assumed it was downloaded from RSW site and burnt to a disc for ease of install for me) the lead came with the activation code and had updated a number of times, it worked OK for me without issue I included the lead when I sold my FFRR
As had been suggested if you check with Storey you may need to re-register it with him

Post #431554 18th Mar 2017 9:56am
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Lukie



Member Since: 27 Sep 2016
Location: Liverpool
Posts: 433

2002 Range Rover Vogue 4.4 V8 Zambezi Silver

that's the problem,storey wilson wants you to buy a new license when you sell you cable for £120+ for a license and support, I'm not saying for some it's not worth it but for me no thanks

the problem I saw with second hand cable and licence code is -

you get 1 licence registered to 1 computer if that computer fails you have to email storey wilson for him to release the licence from the old computer, so if you don't have control of the original email address that is registered with storey wilson you then have a dead cable

there is a version of allcomms out there that doesn't need a licence but it is an older version, it quite happy being ran in a virtual machine to

Post #431580 18th Mar 2017 7:14pm
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Foulolron



Member Since: 05 Aug 2015
Location: East Yorkshire
Posts: 29

United Kingdom 2004 Range Rover Vogue 4.4 V8 Adriatic Blue

As said I bought it as a used item, ran the software on my laptop and it worked didn't email Storey or buy a new code for it - guess I was just lucky that it worked for me

Post #431581 18th Mar 2017 7:20pm
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warninglight



Member Since: 11 Mar 2015
Location: SW Cumbria
Posts: 35

United Kingdom 

Thanks for the info, all.

As Foulolron says, the software looks like what you'd get from RSW (Having watched the advice videos) and happily updates with no issues. I'm convinced that it's a genuine one, but the only issue RE support from RSW is that my email address isn't the one registered to it.

I've made sure the drivers provided are all installed and up to date, but that hasn't made a difference, and I still get the same errors.

This is on Win 7 Pro - I might try it on my old XP toughbook to see if anything changes, but otherwise, does anyone have any suggestions?

The most recent debug log says;

All Comms Debug Log Created On : 19/03/2017 19:49:31

Version 3.0.0.24

Main_Load:
F1(T)F2(T)F3(T)F4(T)F5(T)F6(T)F7(T)
F8(T)CF(T)VIR(X)
Inside - CP2103_USB_FullPath
Inside - CP2103_USB_FullPath : Status = 0 : SI_RETURN_FULL_PATH : \\?\usb#vid_10c4&pid_ea61#10101010#{3c5e1462-5695-4e18-876b-f3f3d08aaf18}
Finish - CP2103_USB_FullPath
Inside - CP2103_USB_Check_SerialNumber
Inside - CP2103_USB_Check_SerialNumber : Status = 0 : SI_RETURN_SERIAL_NUMBER : 10101010
Inside - CP2103_USB_Validate_DeviceID
Inside - CP2103_USB_Validate_DeviceID : DeviceIDStatus :1
Finish - CP2103_USB_Validate_DeviceID
Finish - CP2103_USB_Check_SerialNumber
Inside - CP2103_USB_Open
IP Error. Please Send Debug Log File to RSWsolutions. Finish - CP2103_USB_Open

Post #431658 19th Mar 2017 9:05pm
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Lukie



Member Since: 27 Sep 2016
Location: Liverpool
Posts: 433

2002 Range Rover Vogue 4.4 V8 Zambezi Silver

I see your not all that far away from me (liverpool) I have here a genuine cable and a Chinese one if you need to you can call down here try my cable on your laptop's

Post #431675 19th Mar 2017 10:27pm
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gregori_cz



Member Since: 24 Aug 2017
Location: Brno
Posts: 2

Czech Republic 2004 Range Rover HSE 4.4 V8 Chawton White

Hi,
one question: will work chinese cable with official bought software from RSW?

Thanks,
Miloslav

Post #472839 16th Mar 2018 6:27pm
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