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martinf



Member Since: 26 Dec 2014
Location: sussex
Posts: 256

United Kingdom 2016 Range Rover Vogue TDV6 Santorini Black
In Control app not working since yesterday's update

I have been trying to use the In Control app on my iPhone for the last 24 hours but it seems unable to contact my RR. I just checked my phone to see that the app was updated yesterday. I wonder if anyone else has experienced the same problem.

Post #451087 16th Sep 2017 10:17am
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charlie croker mk2



Member Since: 21 Jun 2017
Location: Yorkshire
Posts: 174

England 

I phone how quaint LOL But seriously there have no issues withe the Android version . Can you roll it back to the previous version ?

Post #451101 16th Sep 2017 12:44pm
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ABAB



Member Since: 02 Feb 2017
Location: GB
Posts: 264

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

Just tried the latest version of the app that I have (1.69.1 - 11/9/17) and all seems to be working fine. 2016 SDV8 AB

Post #451128 16th Sep 2017 6:19pm
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martinf



Member Since: 26 Dec 2014
Location: sussex
Posts: 256

United Kingdom 2016 Range Rover Vogue TDV6 Santorini Black

That is the version I have which does not work for me. There are 4 or 5 reviews in the app store all saying it does not work so I wonder if it is something to do with the software version on the car which has a compatibility problem.

Post #451153 17th Sep 2017 6:30am
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adamfawsitt



Member Since: 12 May 2011
Location: Oxford
Posts: 128

United Kingdom 2017 Range Rover Autobiography SDV8 Carpathian Grey

Collected my car yesterday and 1.69.1(70) is working fine for me.

Post #451393 19th Sep 2017 11:13am
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Pfazz



Member Since: 07 Apr 2012
Location: Stalybridge, Cheshire.
Posts: 507

2019 Range Rover Autobiography SDV8 Loire Blue

same here working faster if anything. Agueroooooooooo. 93-20
I swear you will never see anything like this ever again....watch it..drink it in.

Post #451400 19th Sep 2017 12:01pm
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martinf



Member Since: 26 Dec 2014
Location: sussex
Posts: 256

United Kingdom 2016 Range Rover Vogue TDV6 Santorini Black

Land Rover asked me to
- take the car for a drive of at least a mile
- park in an area of good network coverage
-press the LR Assistance button for 10-15 secs
- completely shut down and restart the app

But it still did not work so LR are going to investigate.

This all happened in the week I had a service and software upgrade so the software on the car should be up-to-date.

Post #451433 19th Sep 2017 7:31pm
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dfulgo



Member Since: 16 May 2015
Location: Milan
Posts: 70

Italy 

...too much "up-to-date"... 2016 RR ATB (Kaikoura Stone w/Brogue/Ivory-Brogue)

Post #451463 20th Sep 2017 6:17am
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stonosam



Member Since: 01 Apr 2009
Location: Sydney
Posts: 24

Australia 

My incontrol app keeps crashing and won’t maintain connection after IOS 11. Has anyone solved this problem.

Post #453050 5th Oct 2017 1:40pm
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Vogue



Member Since: 31 Jan 2008
Location: on the hill
Posts: 3682

United Kingdom 

No it's Censored - won't even let me register ! Loads of bad reviews - seems to be only the odd 1 or 2 it works for !

LR are u listening ? 2021 L405 Vogue SE 4.4 V8 DIESEL ~ #17

Post #453087 5th Oct 2017 6:37pm
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ABAB



Member Since: 02 Feb 2017
Location: GB
Posts: 264

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

I am running 1.69.2(81) successfully on IOS11 2016 SDV8 AB

Post #453938 13th Oct 2017 2:32pm
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teeleh



Member Since: 11 May 2009
Location: Near Amsterdam
Posts: 124

Netherlands 2019 Range Rover Autobiography 2.0 PHEV Carpathian Grey

Got the same problem. Since 1,5 weeks the App says there is no network. But there clearly is, when I use a wrong password it says its wrong, when I use the right one it says there are network issues ... Tried reinstalling but that did not take care of it. RR's that are part of my car timeline since I bought my first RR Classic in 1999:

On the waiting list for the RR EV MY2025 Wink
RR P550e Autobiography MY2024
RR EVOGUE Cabrio MY2017
RR P400e Autobiography MY2020
RR TDV6 Autobiography MY2016
RR TDV6 VOGUE MY2013

RR TDV8 VOGUE MY2009 & MY2006
RR TD6 VOGUE MY2004

RRC 3.9i VOGUE MY1994 & MY1992

Post #454109 15th Oct 2017 2:34pm
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martinf



Member Since: 26 Dec 2014
Location: sussex
Posts: 256

United Kingdom 2016 Range Rover Vogue TDV6 Santorini Black

Just found that I have the same "network" problem

Post #454114 15th Oct 2017 4:36pm
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jumpin mouse



Member Since: 28 Feb 2016
Location: North West
Posts: 222

United Kingdom 2015 Range Rover Autobiography SDV8 Aruba

As do I, not happy Crying or Very sad

Post #454116 15th Oct 2017 5:24pm
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Doodle



Member Since: 02 Nov 2013
Location: Midlands
Posts: 127

United Kingdom 

Since latest update also have same failure. 'Network Problem' etc. shows on screen.

States ....Cannot connect to LR to check sign in credentials. Please move to location with network.

Would deleting the App (ipad) and re-install latest App. be worthwhile?

Works on android for dash board info, but not for journey detail or location.

So both systems compromised by update it would seem.

Post #454161 16th Oct 2017 8:00am
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