Advertise on fullfatrr.com »

Home > Technical (L405) > SDV8 Front Suspension Knocking - LTB00557v8 - Help Needed
Post Reply  Down to end
Page 2 of 2 <12
Print this entire topic · 
Maffya



Member Since: 28 Apr 2015
Location: Haddington
Posts: 2

2014 Range Rover Autobiography SDV8 Loire Blue

Thank you CS. I wen to Lloyds Kelso earlier this year for a problem with the Sat Nav in my Jaguar (as Clelands had stopped dealing with Jaguar). I found them to be very good to deal with and helpful and in that instance, JLR customer service were also very proactive. I am due to go and see Pentland LR for a test drive so I will see what comes of it, falling which I may well try Lloyds. It is all very frustrating and I feel that I am made to feel like I am in the wrong and imagining things when the dealership and customer services respond by saying "we cannot find any issue with the car and all is as it should be". I am going to drive the roads around the dealership before visiting to make sure I find a spot I can replicate the noise on. I now what they will say about the car veering off to the left - it is the camber of the road and the way cars are set up!! Thank you again for your suggestion CS.

Post #457255 14th Nov 2017 2:36pm
View user's profile Send private message View poster's gallery Reply with quote
Buz1500



Member Since: 05 Sep 2011
Location: Lancashire
Posts: 212

United Kingdom 2013 Range Rover Autobiography SDV8 Orkney Grey

Further to my previous entry in this posting....

When I went to pick up the car from Hunters (now Inchcape) at Brock (Preston) they told me that it was probably the lower arm bushes causing the issue. They also stated that this was a wear item and as such it wasn't covered by warranty. The cost of replacing the arms, would be £600. I asked if this would definitely stop the knocking and they replied, we can't guarantee it. At this point I grabbed my keys and left.

It's some months later and after placing my car in the hands of the Farnell dealership in Nelson, Lancashire the issue has now been resolved at no cost to me. The work undertaken included replacing both front struts, both front lower arms and a new Valve block. They also spotted a slight oil leak from one of the turbos and fixed that also. The difference in attitude and customer service was like chalk and cheese when compared to Hunters. I vow never to visit Hunters again.

It's a major concern that there's such a difference in the way different dealerships treat customer issues. It shouldn't be down to the customer to try and find a supportive dealership but given other owner posts on this forum it appears to be the norm. 2013 SDV8 Autobiography

2011 L322 TDV8 Vogue SE - gone
2006 L322 3.6 Vogue Se - gone
1999 P38 4.0 se - gone
199? Classic 3.5 - gone

Post #472383 13th Mar 2018 12:00pm
View user's profile Send private message View poster's gallery Reply with quote
CMJ



Member Since: 10 Oct 2010
Location: Lancashire
Posts: 153

2013 Range Rover Autobiography SDV8 Luxor

Thumbs Up 2013 L405 AB 4.4SDV8 Luxor/Ivory, 2007 Vogue TDV8 Epson Green/Sand, 2008 Vogue TDV8 Buckingham Blue/Sand, 2003 Vogue 4.4 LPG Epsom Green/Sage, 1998 Vogue SE 4.6 LPG Epsom Green/Cream

Post #472530 13th Mar 2018 11:53pm
View user's profile Send private message View poster's gallery Post Reply
Post Reply  Back to top
Page 2 of 2 <12
All times are GMT + 1 Hour

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2018 Futuranet Ltd & Martin Lewis


Switch to Mobile site