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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue
So close

This is the 8th Range Rover, it will be 3 years old next month and the first not to go back to the dealership on a truck.

Yesterday the check engine light came on, phoned the supplying dealer who said I had to phone Land Rover assist, 3 hours later an AA van turns up, reads the fault code, extinguishes the light, tells me to book it in to the dealer. What a waste of time.


Wonder if it is programmed in to the ecu to encourage me to by an extended warranty. letters not necessarily in the right order

Post #491664 10th Oct 2018 7:42am
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 246

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

Dixy,
nope cos that means it will cost them and not you if anything goes wrong afterwards
I think Land Rover are spending enough on warranty claims
Rolling with laughter
Banging Head Banging Head

Post #491709 10th Oct 2018 1:06pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

Spoke to the stealer today, cant see it till the 23rd. when I pointed out that LR assist said I should get it sorted she suggested I try another LR dealer who might not be so busy. letters not necessarily in the right order

Post #491727 10th Oct 2018 4:01pm
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DMRR



Member Since: 14 Apr 2010
Location: Northamptonshire
Posts: 1925

South Africa 2009 Range Rover Westminster TDV8 Stornoway Grey

Did the AA autobot tell you what the code was before wiping it out? Land Rover Addict
2009 3.6TDV8 Westminster

Previous
2006 3.6TDV8 Vogue
2009 5.0V8SC Autobiography
2006 4.2V8SC Autobiography
2004 4.4V8 Vogue

Post #491728 10th Oct 2018 4:04pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

Better than that he emailed me a report

Patrol found the following fault code/s:System : Engine control - 7BA / Diesel EDC 17CP11 Status :P0048 - Turbocharger boost pressure control A. Error Message : Short to B+. Error sporadic. Status :P0047 - Turbocharger boost pressure control A. Error Message : Short to ground. Error sporadic. Status :P0046 - Turbocharger boost pressure control A. Error Message : Specified position not reached. Historical fault.checked all turbo hose's and connections. No leaks visible ,no splits can be seen. Advise vehicle to have further investigation to find fault letters not necessarily in the right order

Post #491833 11th Oct 2018 8:01am
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

Business has been good and although I normally keep the cars longer than 3 years had been toying with the idea of a change.
JLR are on 3 day week and yet service dep doing there best to Censored people off.
Told girl on service reception (yes meant to be derogatory) that I was not impressed and suggested she got her supervisor to review. He to his credit phoned me but said they were too busy.


Why does the Bentaga have to look like a London taxis letters not necessarily in the right order

Post #491834 11th Oct 2018 8:08am
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 246

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

to be fair most of it isn't squealers is it LR themselves, if LR only produced more reliable cars service centres wouldn't be that busy.
The service network just isn't built for this amount of warranty/service work.
Just doesn't help us when they go wrong.
Banging Head Banging Head

Post #491864 11th Oct 2018 2:07pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

Is that why they have gone on to a 3 day week, to let the stealers catch up with fixing them. letters not necessarily in the right order

Post #491870 11th Oct 2018 3:01pm
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CRC@LandRover
Verified Account


Member Since: 15 Oct 2012
Location: Coventry, West Midlands
Posts: 255

Hi Dixy,

Thank you for your post.

I am deeply sorry to learn that you have still not been contacted.

If I can be of any assistance, please PM me with your contact, vehicle and retailer details.

Thanks,

Chand - Land Rover UK Please note although Land Rover will try to assist you with your issue, we are unable to provide any technical advice. This account is available between 0900 and 17:00 hours Monday – Friday. Outside of this time if you require assistance, please drop us a Private Message and we'll get back to you.

Post #492416 15th Oct 2018 3:24pm
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362bkr



Member Since: 15 Oct 2014
Location: Devon
Posts: 614

United Kingdom 2015 Range Rover Vogue SE TDV6 Santorini Black

Oh good ! ...........problem solved.............. Rolling with laughter

Post #492418 15th Oct 2018 3:51pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

Thanks Chand, PM sent.
The check engine light came on again today so there clearly is a fault present. letters not necessarily in the right order

Post #492440 15th Oct 2018 7:16pm
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chugga90



Member Since: 24 Jul 2015
Location: Chilterns
Posts: 44

United Kingdom 

Just buy the ugly Bentayga.
Will save you a world of pain and disappointment.

JLR customer care and executive office are a joke and just play lip service to string you along.

Doubt very much you will get a speedy solution and then when they compensate you for the dealership doing a rubbish job you will be offered a tiny insult of repayment once you have been out for a meal to make you feel better for being completely shafted by their dealer!

Run, run away fast! Rolling Eyes

Post #492457 15th Oct 2018 8:41pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

This morning having just left home to go to an important meeting it goes in to limp home mode.
This is why it should have gone in a week ago.
Phoned the dealer whilst limping along, service dept too busy to take your call.
40 minutes later they leave a voice mail saying speak to Land Rover assist. Why? so they can leave me with a cleared fault and tell me to take it to the dealer.
Phoned again when I got out of meeting, guess what, Too busy to take your call, still waiting for a call back. letters not necessarily in the right order

Post #492530 16th Oct 2018 1:59pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 588

2016 Range Rover Vogue SDV8 Loire Blue

After an hour of hearing nothing, just limped it down there, walk in, 3 members of staff behind the reception desk having a WI meeting.
Its no use to me so left it with them, shall we open a book on when I get it back. letters not necessarily in the right order

Post #492553 16th Oct 2018 3:59pm
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362bkr



Member Since: 15 Oct 2014
Location: Devon
Posts: 614

United Kingdom 2015 Range Rover Vogue SE TDV6 Santorini Black

Love the cars - don’t love the company.

Post #492577 16th Oct 2018 6:41pm
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