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Greg66



Member Since: 11 Nov 2010
Location: London
Posts: 82

2006 Range Rover Supercharged 4.2 SC V8 Santorini Black
Any feedback on Lookers Battersea, or LR North One vs LPR

Where best to head for servicing my FF from SW London?

LPR gets good service reviews - is that info still up to date though?

Lookers Battersea is on my doorstep, but I've heard nothing about them (good or bad). Any views?

And finally I've found an Indy in N London - Tufnell Park - called North One which I could get to at a push. Anyone know anything about them?

TIA Range Rover 4.2 SC
AM V12VS
Mini JCW conv

Post #220563 3rd Nov 2013 9:51pm
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TTF



Member Since: 06 Feb 2012
Location: Wiltshire
Posts: 130

United Kingdom 2008 Range Rover Vogue SE TDV8 Java Black

From various friends & clients feedback over the years:
Lookers - dreadful
LPR - not great
North One - OK
JLR, Herne Hill - excellent
Guy Salmon, TD - take a fat wallet but reasonable lead time!
Guava (Guildford) - excellent
Hunters (Guildford) - best parts supplier, have huge selection on the shelf RR 3.6 TDV8 Vogue SE
NAS, 50th, SV, 90 CSW 300 Tdi
Series 2a SWB 200 Di

Post #221002 5th Nov 2013 9:32pm
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Martin
Site Admin


Member Since: 24 Mar 2007
Location: Hook Norton
Posts: 1665

United Kingdom 

Head up to Hadley Green?

Post #221008 5th Nov 2013 9:47pm
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Greg66



Member Since: 11 Nov 2010
Location: London
Posts: 82

2006 Range Rover Supercharged 4.2 SC V8 Santorini Black

Thanks. Booked into JLC in Herne Hill for next week. I may report back... Range Rover 4.2 SC
AM V12VS
Mini JCW conv

Post #221131 6th Nov 2013 1:53pm
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nigelt28



Member Since: 28 Jan 2013
Location: London
Posts: 19

United Kingdom 2010 Range Rover Vogue TDV8 Java Black

I can confirm Lookers is absolutely dreadful - possibly the worst customer service I have seen. I will now be going to RR London.

Post #346018 4th Sep 2015 8:49am
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rr driver



Member Since: 09 Dec 2013
Location: london
Posts: 181

United Kingdom 2011 Range Rover Autobiography 5.0 V8 Santorini Black

1, I purchased mine from Lookers- Bishops Stortfod, Wouldn't buy from the same sale person again, car had quite a few issues but to be fair, they may not have noticed them until you give the car a proper drive. All fixed now.
2, car is currently with Lookers PR for brake Hose recall, a couple of unforeseen issues have arisen, they are managing expectations and have provided a car whilst problem being fixed.

Overall i feel that Lookers have a "communication" issue where they need to be chased for updates or outstanding information.
Having said that, i would buy from them again- the MD graciously offered me my next service to be free and an additional year extended warranty, to compensate for the issues. I think that was more than fair of them. I think dealing with them i know what to expect and am confident that problsms will be fixed.

I have recently gone to Brookfields in Barnet - very good, efficient service and came across very honest. 2011 5.0SC Santorini Black
2009 5.0SC Santorti Black - Been stolen.
Had
2.5 DHSE P38
Alfa Romeo
BMW

Post #346125 4th Sep 2015 5:07pm
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