As my car RR has been dealer service from new i was keen to keep this going. I got a quote a few weeks ago to do an oil change and pollen filter at a cost of over £600. I decided to buy my own oil and filters. I went to my local Hunters and told them I would be supplying my own genuine LR parts and oil, all I required was an oil change a I did the pollen filter myself. They couldn't give me a price until after it had been done. I picked the car up yesterday, cost of the oil change was £199, expensive I thought considering it probably only took an hour, but I paid it. I then asked the service guy if they had stamped my book, he said no as we didn't carry out the service. After much discussion he reluctantly stamped my book. I then went to start the car and the service warning was displayed. I then went back to the service guy and asked him to clear the service warning. Same conversation, as we didn't carry out a service. I was getting pretty irate at this stage and explained that they did carry out the service only I supplied my own genuine parts and oil. Again, reluctantly, they cleared the service warning. I have my own gap IID tool and I could have cleared it myself, but it was the principle now. Seems they weren't happy that I supplied my own oil and filter. Anybody else had similar experiences? Dave

2012 Vogue Westminster 4.4

Which scheduled service is only an oil, filter and pollen filter change and absolutely nothing else?

I guess they technically they didn't perform a service to LR standards as that has a bunch of other checks etc, all they did was change the oil.

Though I agree that it seems very expensive for just an oil change labour cost

Just for info, I had my 2011 serviced this week and they called it a 6 year service but signed the book as Inspection 1.
Last year it was signed as an oil service ? G reg 2.5VM Vogue Portofino red 1991- 1999
V reg 2.5td P38 Rioja red 1999- 2006
53 reg td6 Vogue Oslo blue 2006- 2015
11 reg 4.4 TdV8 Vogue SE. Baltic blue 2015- date.
https://www.fullfatrr.com/forum/topic56162...tty+affair

same happened with my SC i had...the dealer changed the oil but wouldn't stamp the book cos i refused the pollen filter... ... - .- -.




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I guess the reverse would make the point more clearly - I changed the oil and filter myself, but could you do the pollen filter etc and them stamp the service book ?

I have decided to do as much servicing as I can now my warranty has expired so I am going to enter anything I do in the service book myself and allocate a double page per year, then sign and date it.
It will be worth peanuts by the time I move on. G reg 2.5VM Vogue Portofino red 1991- 1999
V reg 2.5td P38 Rioja red 1999- 2006
53 reg td6 Vogue Oslo blue 2006- 2015
11 reg 4.4 TdV8 Vogue SE. Baltic blue 2015- date.
https://www.fullfatrr.com/forum/topic56162...tty+affair