Don't really understand the issue here.

Its been well documented on the Sport, Discovery and this forum that the 2.7 (accepted the FFRR never had the 2.7 fitted) & 3.0 LR Diesel have an appetite for crankshafts and it looks like some people are now having issues with the 4.4 Diesel.

Personally, I don't keep my cars outside of the manufacturers warranty, extended warranty costs aren't a concern.

When put into context, yes they're a very popular car, but there is no excuse for any engine to prematurely fail given todays manufacturing tolerances, or for an engine fault/MIL fault to put a car off the road, this isn't the 70's.

While you may have a statement that LR will put your individual car right, it doesn't mean they will do it for everyone and in a lot of cases they haven't. If people accept mediocre Customer Service and Product Support, then it becomes the norm, isn't your loyalty to a brand worth more.

In RM's case, the customer service has hardly been exemplary, having to play telephone tennis with someone isn't really acceptable especially given that this is the second issue he's had on an LR product where its been off the road for sometime.

Wow, so much helpful advice and support! Thanks chaps!

@ nubbin: Thanks for the link.

@ CS: We have a diagnosis, in that it’s a faulty oil sensor and associated wiring loom. Unfortunately, there is a problem with this item. While it doesn’t affect all cars, Land Rover need to develop, test and manufacture and stock the replacement item before they will issue a service bulletin and authorise the repair. Sadly, we are none the wiser as to where they are in this process than we were in August.

I agree with you on litigation!

Hire cars now seem to have been hived out to The AA. It’s abundantly clear that they either have woefully inadequate stock, or we’re out on a geographic limb, or both. They can’t even get a Land Rover, not even a joke one, let alone something of similar quality. Only the dealer has come up trumps with a V6 D5 with a tow bar.

@ AndyS: Glad to know that others have found them good too.

@ Another Mutley: Interesting that we’ve both been in the D4 – FF change situation. Thanks for your understanding on what it’s been like playing with LRCS; it certainly seems that LRCS is no substitute for a decent dealer. With a cr4*y dealer to work with, this would have been a pain.

@ stillrunning: I’ve followed your experiences with great interest. PM Sent.


Other than that, we’ve found a new problem on the SDV8, but I don’t think it’s a major headache as I’ve only come across two other SDV8 users on the planet who’ve suffered the same problem (one of them in Australia!), so it wouldn’t put me off buying another – especially knowing that in probably a small number of months there ought to be revised parts and a service bulletin about.

For the OP: I'd certainly not put you off one, but pick your dealer on the quality of their service

AnotherMutley wrote:

Don't really understand the issue here.

Its been well documented on the Sport, Discovery and this forum that the 2.7 (accepted the FFRR never had the 2.7 fitted) & 3.0 LR Diesel have an appetite for crankshafts...

Hopefully healthy debate on a helpful thread that should assist people to reach balanced and objective ownership decisions. The OP did ask forum users how reliable current model RRs are, so it's fair to clarify any points that might deserve clarification:

To date, the ffrr uk forum evidences very low instances of the L405 Range Rover 3.0 TDv6 crankshaft failing. Many thousands of current or prospective ffrr uk owners use this forum as an informed repository for information.

Regardless of the age and mileage of the L405, there are no examples on this forum, as far as I am aware to date, of any L405 owners being left high and dry by either their main dealer and/ or LR UK. I know this because having bought an approved used L405 3.0 TDv6, only to hear about crankshaft rumours and concerns afterwards, I undertook a lot of research to establish fact before deciding whether or not to keep the car. Research involved engaging with the selling main dealer and LR UK. The findings were reassuring.

The very low instances of L405 3.0 TDv6 crankshaft failure posted on this forum are not indicative that the L405 has a particular 'appetite' for or 'likes to lunch it's crankshaft'.

Not all Range Rover owners will acquire cars on finance. Not all will be able to afford (or will be prepared to spend the amount of money required) to buy a new L405 or one that is within the 3 year period of manufacturers warranty. For such people following this thread, it's perhaps helpful to receive the balance of information that is available regarding extended warranty costs and what such warranties and/ or main dealers and/ or LR UK might cover beyond the period of manufacturer's warranty.

Our selling dealer and LR UK were adamant that the L405 3.0 TDv6 is not a model that has been high volume afflicted (the dealer could quote no examples). Therefore, I asked them to put that in writing. LR UK put in writing what amounted to a high level of peace of mind. The reason it was put in writing by LR UK is exactly because of our 'loyalty to the brand'.

Drove from london to newcastle this week.

Passed 3 cars broken down on the way. All new rr.

On a side the hired velar everyday the gps failed to display in consul every now and then(reverted back to car picture even though selected to always show), one day did a full restart itself after freezing. Reverse camera not avail once and gps start button not reponding 3 times and on one start up it started in some offroad mode( non selected)

So make of that what you may it is better to have and not need then need and not have

'Drove from london to newcastle this week.

Passed 3 cars broken down on the way. All new rr. ..'

Aye but were they L405 and if so, were they the 3.0 or 4.4 diesel variant

Blimey "Amazing", you're a long way from home going by your Location on your profile!

Red Merle wrote:

I agree with you on litigation!

Hire cars now seem to have been hived out to The AA.


:

Sorry to weigh in late but away from the computer.

Litigation has to be weighed up against your time , angst, as well as success . The amount involved might be small enough for the small claims court. I’m not sure but think under 10k is the limit.

Simple & straightforward. Just b s ache & therefore depending on how you value time and how you are , it might not be worth the candle. U don’t need lawyers.

U MIGHT need a decent motor for your work ; so you may get fed up chasing your tail with the AA . That’s a recoverable cost.

Check your house and car insurance for legal cover. Another thread checked and said he wasn’t covered, breakdown: Suggest you just check ; again the non supply of a decent motor might be separate as it’s a contractual failure.


Good luck

Bill Filters are in fact so good that in certain circumstances, when the ambient air is already polluted, a diesel car will tend to extract more particles from the air than it emits. Emissions Analytics worked with........etc etc

He who dies with the most toys wins...

For the moment I'm putting faith in a combination of a good dealer and the leverage of Black Horse (AKA LR Financial Services). I'm hopeful for our meeting scheduled for Thursday.

If they were to fall short, I fear this may be beyond the scope of the small claims court, but it looks like I have legal expenses insurance cover from both the NFU and my household insurers. Hopefully it won't come to that

Yes long way from home.dads 90th so popped back..also popped into lroshow petersborough.(actually post code tooke us to tix...something offroad site..)lots of funny looks when the velar pulled up..got to real event finally. (Not much there for FFRR fans)
Back in london now. Dropped rental off....heading back on thread topic..they say they get lots of complaints about gps/electrical quirks on LR products..oddly not about the new jags they also offer.

Anyhoo.. off to Maldives in the morning. So will still be a long way fron home fir a while. it is better to have and not need then need and not have

Red Merle wrote:

Im really grateful for your reply and helping me feel that I’ve not gone completely mad!

I’ve taken legal advice (Consumer Credit Act 2015, Section 23 etc.) and they have asked me to come back so that they can appoint a solicitor if I don’t get a satisfactory reply from JLR. I’ve made a formal complaint to LR Finance (Black Horse) and have asked for a replacement, but they’ve warned me that there will be a 3 week period of investigation before anything could happen.

I’m not sure whether to:

A) keep talking to my SE’s voicemail.
B) Leave it to Black Horse to deal with, or
C) Appoint a solicitor.

You’ve managed to achieve miracles here before Please would you suggest the best course of action?

Thank you for your offer of help, but it’s all down to a meeting with the dealer tomorrow afternoon, so we shall see...

Sorry to hear of your issues. To be honest, I've found Black Horse to be pretty iron fisted and from experience, an Ombudsman referral will normally be necessary to help things move along in the correct direction. However, what I can say is, Land Rover CRC (if you speak to the right people), tend to be exceptionally accommodating in these kinds of situations.

Thank you AB, that’s encouraging to hear.

I’m hopeful that this can get sorted out tomorrow, but I’ll remember your comments about CRC and the ombudsman if it doesn’t

Autobiography wrote:

Sorry to hear of your issues. To be honest, I've found Black Horse to be pretty iron fisted and from experience, an Ombudsman referral will normally be necessary to help things move along in the correct direction. However, what I can say is, Land Rover CRC (if you speak to the right people), tend to be exceptionally accommodating in these kinds of situations.

Thanks Andy