Buying online is a 'service' and a minimum order fee is totally reasonable. Even if you pay the postage someone has still got to take the items off the stock shelf, check them against the order, package them up, label them and then get them to the postage room or courier and that doesn't include the previously mentioned transaction fees. You are perfectly within your rights to take your money elsewhere but criticising a AF for not doing something for you for free is  2012 TDV8 Vogue (L322)

Used A/F a few times for discs and pads at both ends. They even threw in a tea mug. Well chuffed. Previous cars:
S-Max 2007-2013 (only diesel I've had, good car but expensive when diesely bits go wrong, so what's the point?)
Galaxy 2001-2007
Mondeo Estate 1997-2001
Sierra Estate 1993-1997
Uno Turbo 1987 -1993
Fiesta 1984 - 1987
Fiat 127 1982 - 1984

Quote:

They even threw in a tea mug. Well chuffed.

Tea Mug? TEA MUG !!! I've never had one from them - that's it...I'm never using them again !  Gavin

2005 Range Rover Vogue SE 4.2 Supercharged V8
1998 Defender 50th Anniversary - GB168 - preparing for sale

Follow my 4.2 Supercharged antics -
https://www.fullfatrr.com/forum/topic63354.html
https://www.instagram.com/l322_supercharged/
https://www.youtube.com/channel/UC8ChHNSdscnJarKjBLd_IAg

It's the labour costs thats the killer. I run ecommerce for a company and have experience with this.

The order payment has to be checked & approved (manual in some businesses), then the pick list generated, and assigned to a picker, the product then picked (some warehouses are vast, so several minutes walking). The picked products are usually passed to a packer who checks them, then packs them. Some packaging costs involved here too (have you seen the price of a jiffy bag these days!). Then the packed items are normally checked into dispatch, and assigned to a shipping courier. The packed items are then manually loaded into yorks, cages or sacks before being put in the van/lorry.

A minimum wage employee costs around £15ph all things considered, so 25 pence per minute... it soon ads up...

On top of labour is all the operating costs: ecommerce transaction fees (1.5%+20p), website subscriptions, advertising, warehouse software, warehouse rent/rates, etc.

There's not a lot of margin in most parts. Even trade only get around 7% which leaves little behind. Shipping fees are very low margins.

Just my 2pth... __
2018 L405 3.0 TDV6 Vogue SE Fuji White
2000 4.6 V8 HSE Oxford Blue
1994 3.9 V8 Vogue Ardennes Green - resto project

Land Rover History:
2010 3.6 TDV8 Autobiography Stornoway Grey
2001 Discovery 2 TD5 GS
1999 Discovery 2 V8i XS
1994 Discovery 300Tdi
1993 Discovery 200Tdi
1989 Range Rover Vogue SE 3.5EFi
1976 Series 3 2.25
1977 Range Rover 2 door 3.5 Carb

JayGee
Sorry didnt say i wanted free service🙄
Was pointing out that they do not state a minimum order value!
And i have voted with my mouse and not chucked stuff in to basket to be able to make minimum order

Yeah guess they could put up a banner or whatever saying min order value. __
2018 L405 3.0 TDV6 Vogue SE Fuji White
2000 4.6 V8 HSE Oxford Blue
1994 3.9 V8 Vogue Ardennes Green - resto project

Land Rover History:
2010 3.6 TDV8 Autobiography Stornoway Grey
2001 Discovery 2 TD5 GS
1999 Discovery 2 V8i XS
1994 Discovery 300Tdi
1993 Discovery 200Tdi
1989 Range Rover Vogue SE 3.5EFi
1976 Series 3 2.25
1977 Range Rover 2 door 3.5 Carb

click on 'cart' and it does say must be more than £10.. ... - .- -.




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FORUM WIKI

HOW TO Ǝꓕ∀ꓕOꓤ PICS

workshop manual downloads are in our wiki

.

j_rov wrote:

Yeah guess they could put up a banner or whatever saying min order value.

I tried to Geoff

A JLR branded o-ring is about £15!!!! __
2018 L405 3.0 TDV6 Vogue SE Fuji White
2000 4.6 V8 HSE Oxford Blue
1994 3.9 V8 Vogue Ardennes Green - resto project

Land Rover History:
2010 3.6 TDV8 Autobiography Stornoway Grey
2001 Discovery 2 TD5 GS
1999 Discovery 2 V8i XS
1994 Discovery 300Tdi
1993 Discovery 200Tdi
1989 Range Rover Vogue SE 3.5EFi
1976 Series 3 2.25
1977 Range Rover 2 door 3.5 Carb

Filter arrived today by Royal Mail - it is the right one and it was £11.49 delivered. So as I learned from others on this forum it pays to shop around, particularly now we have the Internet to do it for us. Geoff