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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 
Refundable deposit problem on non existent model

Mainly having second thoughts about this new RR L405 , so a few months back i put down a deposit on one , the other week i phoned the LR Dealership to enquire as to getting my deposit back as the salesman said i had up until a certain time .

So on phoning , spoke with their accounts dept who in turn put me on to their sales manager who then told me "since this is a deposit for a forthcoming order the deposit is non refundable" to which i replied "but Land Rover have not even designed this model yet so how do you work out it's for a forthcoming order "on asking for the DP i was told he was on holiday and that i would have to be referred to him with regards to getting my money back ... Rolling Eyes

This should be fun and games Rolling Eyes Rolling Eyes Whistle


Last edited by JOKER on 15th Oct 2011 12:16pm. Edited 2 times in total

Post #72853 18th Jul 2011 7:47pm
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Fox



Member Since: 02 Apr 2010
Location: Essex
Posts: 2313

United Kingdom 

I hope you didn't give them much.

Very early deposit, did you want to be the first owner of one in the UK?

Post #72856 18th Jul 2011 8:15pm
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johnson1



Member Since: 30 Aug 2010
Location: South West
Posts: 519

United Kingdom 2011 Range Rover Autobiography TDV8 Santorini Black

What doubts you got MICK?

Post #72859 18th Jul 2011 8:39pm
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Rolo



Member Since: 11 May 2011
Location: UK
Posts: 852

United Kingdom 2012 Range Rover Vogue SE TDV8 Orkney Grey

Did you sign anything with them ?

Many car order contracts do say if you cancel you'd loose the deposit.

Best to check the small print quick..... Whistle

Post #72861 18th Jul 2011 8:57pm
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47p2



Member Since: 05 Oct 2010
Location: Gone Beyond, Subaru
Posts: 8048

Scotland 

As always there will be a waiting list for the new model when it appears at the showrooms, buy it and sell on at a huge profit.....simples Thumbs Up

Post #72862 18th Jul 2011 9:02pm
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

@Fox , No didn't want to be first owner of one , as that would be near impossible , just put the deposit down because i thought i would really like one.

@johnson1 , Mostly after seeing recent spy shots and reviews in the press plus the recent spate of problems the 4.4 TDV8 has been having.

@Rolo , No nothing was signed i paid over the phone by card .

@47p2 , Laughing Laughing That would be bad .... Twisted Evil ====================================

"Open Mike Night " sounded like a lot of fun until i found out i was going to an Autopsy

Post #72868 18th Jul 2011 9:18pm
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Googsy



Member Since: 02 Jun 2011
Location: Where men are men and sheep are nervous.
Posts: 2947

Ireland 2008 Range Rover HSE TDV8 Java Black

If you used your Credit Card you should be able to claim it back though.... Debit card maybe not. Present :2008 TDV8 HSE
Gone Audi A5 2.7TDI
Gone Discovery 3 HSE
Gone Mercedes CLK
Gone Range Rover 2.5 DSE

Post #72869 18th Jul 2011 9:20pm
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Rolo



Member Since: 11 May 2011
Location: UK
Posts: 852

United Kingdom 2012 Range Rover Vogue SE TDV8 Orkney Grey

If it was a credit card & the dealer won't refund, I would get onto your card issuer to do a charge back.

As there's no paperwork / signed contract I see no reason why they couldn't do that for you.

The dealer would have to be a real arse if they don't refund you in this instance, cause the amount of bad press they could get as a result would not be worth it - just remind him of that when you speak to him Thumbs Up

If you'd signed a contract & delivery was on the cards for 'x' months, I could understand them not agreeing, but as it's for something not even made, no way ! They wouldn't probably even have booked manufacturing space for those yet................

Did they quote a final price you'd have to pay ? Not sure how they can really take a deposit legally if they haven't................

Post #72872 18th Jul 2011 9:50pm
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

No final price or anything quoted as I said it was just done over the phone , will give them a bell in a couple of weeks. ====================================

"Open Mike Night " sounded like a lot of fun until i found out i was going to an Autopsy

Post #72873 18th Jul 2011 10:09pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

Ask James at Lookers what he/they think but as its a non specific deposit with no agreed price or agreed delivery date I think they should refund it.

Different storey if you had actually ordered a car on their system and it was in or near production. Surprised

Post #72880 18th Jul 2011 11:14pm
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letsavit2



Member Since: 16 Oct 2010
Location: essex
Posts: 854

United Kingdom 2004 Range Rover Vogue Td6 Java Black

Just tell the suit wearing i have a badge so think i'm important prick your on your way to get the money so get it ready. 2004 black Vogue TD6

Post #72887 19th Jul 2011 12:37am
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Stephen.125



Member Since: 25 Jun 2009
Location: Frodsham
Posts: 1490

2011 Range Rover Autobiography 5.0 SC V8 Santorini Black

letsavit2 wrote:
Just tell the suit wearing i have a badge so think i'm important prick your on your way to get the money so get it ready.


Rolling with laughter Thumbs Up

Post #72896 19th Jul 2011 8:27am
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tboner001



Member Since: 22 Jan 2011
Location: Bucks
Posts: 691

England 2014 Range Rover Autobiography SDV8 Fuji White

You mention issues with the 4.4 TDV8 ? not heard of any and have 3 pals with 4.4's as well no issues ?

What issues are you referring to ? Far to many gone...

Post #72902 19th Jul 2011 9:47am
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

I could be wrong but i'm sure there are a couple of members on here who have had the battery problem and other niggly issue's with them . ====================================

"Open Mike Night " sounded like a lot of fun until i found out i was going to an Autopsy

Post #72903 19th Jul 2011 9:56am
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tboner001



Member Since: 22 Jan 2011
Location: Bucks
Posts: 691

England 2014 Range Rover Autobiography SDV8 Fuji White

That is not to do with the 4.4 its all the FFRR that have had a recall to change the batts and software.
Mine has had no problems , but i know 1 guy with a 5.0SC that has had battery issues.

My 3.6 RRS has had the same batt problem Far to many gone...

Post #72904 19th Jul 2011 9:58am
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