Don't know about any of you guys but when my car was under warranty for the first 3 years when work was needing done on her and instead of going to the LR Dealership from where i bought her i would go to one that's nearer.

Only to be told that "because i never bought it from them we do not have a courtesy car"

But now that it's out of warranty and i have to pay mega bucks to get a repair or service done, The same Dealership is more than happy to give me a courtesy car ........

@ JMC - that's better than the FFRR TDV8 i got for the DBS while it is serviced... All my spelling errorz are belong to me!

2024 RR Velar
2021 AM new Vantage

I agree, they are missing a Sales Trick. People who drive Range Rovers have disposable income and even if they do not make up the majority of sales like Freeloaders do, they should be enticing us to upgrade by letting us have a newer car on loan.

As usual in the UK, it all boils down to money, the cheaper the better. Discovery 4 HSE
1998 110 TUM HS FFR Hard Top XD WOLF
1982 Series 3 Hard Top

*Gone:L462 D5 HSE LUX, L663 Defender 110 HSE, Discovery 3 HSE, 2014MY Range Rover Sport 5.0 Supercharged AB Dynamic; L405 Exec Vogue SE 4.4, 5.0 Supercharged Autobiography, Defender TDCi XS CSW, Defender TD5 HT, Vogue SE TDV8, Vogue TD6, RRSport SC 4.2V8, Classic 3.9 Vogue Auto, Land Rover Series 3 SWB

I think it all depends on the dealer.

When I had an Amazon my local dealer were , but used 1 in Bolton - Great. They would come and collect / return at a time / day that suited me.

When I got my TD6 I asked about diff recall. Was not told much apart from if it needs it I would be told. They would not look into it for me. Less than 2 weeks letter came saying it needed it. Phoned the dealer I got it from, they could not come and collect for 3 weeks, but I was going away in 2 weeks and wanted it done before. Phoned Hillendale and2 days later I had my car back, they had come and collected / dropped off and left us a car.

I have been told that the best LR dealer for customer service is the 1 in Kendal and their other site in Coniston I think.

nbunney wrote:

I have been told that the best LR dealer for customer service is the 1 in Kendal and their other site in Coniston I think.

Lakeland LR

I have a 500+ mile round trip to get my car serviced there and have been doing that for the past 3 years.  The older I get, the more I realise that people confuse wrinkles for wisdom

 All my spelling errorz are belong to me!

2024 RR Velar
2021 AM new Vantage

JMC

Which 1 do you go to?

They must be good. What do you do while the car is in? Do they give you 1 to take home?

Might have to try them as they are only about 45 miles from me. The Kendal 1 that is.

I've always had a courtesy car from Lakeland LR and usually tour about the Lakes with overnight accommodation as if it were a 'mini-break'. To be fair, last time I was there (picking-up the new FFRR) I noticed that they have 'invested' in a fleet of very cheap Vauxhall Corsas to use as courtesy cars. I fully appreciate and understand the economics of this, but I certainly don't fancy 'touring' in one. The worst part is that I doubt if the service invoices are reduced to reflect this, so it seems like you are getting a poorer deal.

This would not lead me to change my servicing to a more local LR dealer, but I say this without having experienced the Corsa as my 1st FFRR service isn't due yet..........  The older I get, the more I realise that people confuse wrinkles for wisdom

 All my spelling errorz are belong to me!

2024 RR Velar
2021 AM new Vantage

RRUK wrote:

Doc, I sincerely hope the car can be fixed and you'll have no more problems, however, remember you have a certain number of days to hand the car back and get a refund.

I know you probably don't really want to go through that hassle but just keep it in mind.

How long please?  '09 Freelander 2 TD4 HSE Auto for the Mrs

Using the works Fiesta 1.6 TDCI Sport Van - CHROME FREE THOUGH

Searching for a nice E63 AMG or S8 V10 to replace my "wonky" TDV8

If you purchased from a Land Rover dealer, I believe you have a 30 day exchange policy to simply return the vehicle for whatever reason. Check the approved used website for details.

http://www.usedvehicles.landrover.co.uk/ri...hicPromo_3

Checked this out today, As I have lodged compalaints at the begining of my ownership I can ask at any time ask for the vehicle to be exchanged or if that cant be done a refund must be issued if the problems logged now continue to persist.

On a lighter note they have found and repaired the faults including a new injector etc and have ordered a new screen for Monday.

Should be back in her Tuesday fingers crossed.

I also picked up a set of S/C wheels on ebay for £1265 today so when he comes back he'll be happy! Link: http://cgi.ebay.co.uk/New-Supercharged-All...3ca6ec0104

Far from crying at the mo  '09 Freelander 2 TD4 HSE Auto for the Mrs

Using the works Fiesta 1.6 TDCI Sport Van - CHROME FREE THOUGH

Searching for a nice E63 AMG or S8 V10 to replace my "wonky" TDV8

Glad to hear that you have got it sorted out *fingers crossed*

Thanks, cruising my DSG Caddy at the moment or my Mrs FL2 (whick I relly like btw) '09 Freelander 2 TD4 HSE Auto for the Mrs

Using the works Fiesta 1.6 TDCI Sport Van - CHROME FREE THOUGH

Searching for a nice E63 AMG or S8 V10 to replace my "wonky" TDV8

Sorry to read about your problems mate i hope that you get them sorted but i suppose you shold know by now that it is a LR product

PS Does it have a knock