possible, if the tool needs the BCM to talk to the rest of the car. V8 facelift Range Rover Autobiography 22" wheels.
1976 Harley Davidson Iron Head Sportster

Hi Tom,
Please mail us directly at GAPTeam@ or Support@ our website.com so that we see your messages instantly. 
RRC 2Dr, RRC 4Dr,
P38, and 2 L322s
(wife thinks I'm nuts - prob right, too)

Hi Tom, sorry to hear about all the headaches. Hope it gets sorted soon. MY 2010 5.0 SC Galway green and sand interior!!
Have the Faultmate MSV2 Extreme to be tinkering with the settings etc. !!

All sorted thank goodness. And its still raining!

Cant thank the guys at Gap Diagnostics enough. They sent me a link to the original settings which were downloaded to the Tool and uploaded to the car automatically and then everything came alive. I then changed back to the current IID Tool version and all is well with the world.
Apart from the weather.

Thanks again guys. A real credit to your company in times when customer service is often sadly lacking.

T

where else would you get such brilliant personnel help than the 'chaps at GAP'..  ... - .- -.




Y. O. L. O.
.

stan wrote:

where else would you get such brilliant personnel help than the 'chaps at GAP'..

cam-tech-landrover Stan


Sorry, couldn't resist...

Craig

Great to hear that you are mobile again !!!

Steve, well done !! MY 2010 5.0 SC Galway green and sand interior!!
Have the Faultmate MSV2 Extreme to be tinkering with the settings etc. !!

...edit to last post,

..........and, cam-tech-Craig...  ... - .- -.




Y. O. L. O.
.

Well done Steve... Great service as ever


Craig

Credit where credit is due - I slept through most of this.

I received Tom's SOS late last night (going on 11:00PM my time) and immediately fwd'ed it to Christian and Patrick.
The problem really was that, because Tom's battery had died during a CCF write, the CCF had become corrupted and the VIN was not being broadcast - which also prevented the IIDTool from communicating with the vehicle as it listens for the VIN.
So, Christian wrote a patch to the firmware (creating a custom FW just for this situation) which automatically uploaded the CCF back up stored in Tom's IIDTool without the normal IIDTool start/menu. This is the back up we were speaking of in the other thread which is created by the IIDTool automatically following activation on a vehicle.
Christian uploaded the custom FW to our server and wrote Tom an email with detailed instructions on how to DL and update the FW to his IIDTool and use it on his RR. This mail was at 1:35AM Christian's time (EST Canada)! My last mail from Christian was nearly 10 mins later - I was already on my way into the office (7:44AM CET France/Germany).

Made me realize for the umpteenth time what a great bunch of guys I've gotten involved with.

We are all very glad that things worked out well for Tom.

I went to sleep last night picturing how he'd have to break the news to his clients - or SWMBO!
(yes dear, I was...yes dear, RSE..for the kids!...yes dear...it IS NOT a toy...)
Oy vey...
 
RRC 2Dr, RRC 4Dr,
P38, and 2 L322s
(wife thinks I'm nuts - prob right, too)

that's excellent Steve..and the lesson to be learnt is to make sure the range is running when adjusting settings... ... - .- -.




Y. O. L. O.
.

That's excellent news, and its nice to see a company doing all it can to support its customers for once. Too many companies sell the product and thats about it.

Much respect to all the people at GAP..........

Do we need to edit the thread title, so it doesn't appear as though the IIDTool caused the issue ?

Just my 2p.........

 2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

mjdronfield wrote:

Do we need to edit the thread title, so it doesn't appear as though the IIDTool caused the issue ?

Just my 2p.........

Thanks!!
and thanks Stan!  
RRC 2Dr, RRC 4Dr,
P38, and 2 L322s
(wife thinks I'm nuts - prob right, too)

 ... - .- -.




Y. O. L. O.
.