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northernmonkeyjones Member Since: 24 Mar 2012 Location: derby Posts: 8750 ![]() ![]() ![]() |
Just spoke to chappie, seems to have just bent the handistep on the back of his van, which would be a couple of hundred quids, but they will claim...... which is just great.... |
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Mark L Member Since: 29 Oct 2014 Location: Tamworth Posts: 121 ![]() ![]() ![]() |
Drop me a PM if you don't hear anything from Network Rail. I can at least get a point of contact within Network Rail at Derby if you need one. |
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Rosco Member Since: 20 Jan 2012 Location: Beyond the wall. Posts: 2589 ![]() ![]() ![]() |
NMJ have you looked at dealing with the cause rather than the effect........ |
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northernmonkeyjones Member Since: 24 Mar 2012 Location: derby Posts: 8750 ![]() ![]() ![]() |
cheers chaps.
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Mark L Member Since: 29 Oct 2014 Location: Tamworth Posts: 121 ![]() ![]() ![]() |
Network Rail won't entertain 'cash repairs' or third party repair centres.
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northernmonkeyjones Member Since: 24 Mar 2012 Location: derby Posts: 8750 ![]() ![]() ![]() |
Yeah, leased from BT fleet, its not a problem being dealt with via insurance, juts will probably cost me more when the insurance increases on her car than the new step will cost to be fitted.....
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SKOT Member Since: 24 Oct 2012 Location: Milton Keynes Posts: 792 ![]() ![]() ![]() |
BT Fleet are the contract hire and leasing company. It originated from BT setting up their own vehicle fleet management arm, realising they were good at managing vehicles with complex operating requirements and that volume equals purchasing power so they offer their vehicle management services to other customers in various sectors. They are in competition with the likes of Lex Autolease, LeasePlan etc.
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Welshdragon Member Since: 20 Jan 2012 Location: here and there...but not where I should be Posts: 1901 ![]() ![]() ![]() |
^ I would say all are leased, but not wrong they wont cut corners with damage. |
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northernmonkeyjones Member Since: 24 Mar 2012 Location: derby Posts: 8750 ![]() ![]() ![]() |
thats the plan, I would hazard a guess that they have plenty of these steps in stock at their authorised repairer and from experience (i have one on my Master) they are easily pranged even if they have sensors in them. so if there is no damage to the rest of the vehicle then it should be an easy fix for them, simply swap the step for an new one. It was on an 11 plate tranny so should easily bolt off and a new one bolt on in its place.
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Welshdragon Member Since: 20 Jan 2012 Location: here and there...but not where I should be Posts: 1901 ![]() ![]() ![]() |
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northernmonkeyjones Member Since: 24 Mar 2012 Location: derby Posts: 8750 ![]() ![]() ![]() |
Managed to get through to qbe who insure the vehicles for network rail, and they were actually helpful. They hadn't been notified of the claim at that point but opened a file, and made a note that I was happy to settle direct, actually got to speak to the claims management team, so said it should be possible to deal directly with me rather than our insurers. Which is reassuring!
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Sandyt Member Since: 07 Nov 2013 Location: Wraysbury Windsor Posts: 2280 ![]() ![]() ![]() |
Sounds like you are on the right track (pardon that ) hope it all works out |
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kingpleb Member Since: 07 Jun 2011 Location: Maybe here. Maybe there, I get everywhere! Posts: 8455 ![]() ![]() ![]() |
I think the best thing is to get some old banger for the Mrs and leave it at that... Maybe attach a few folded over quilts to the front of it as well |
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RR2008HSE Member Since: 06 Jan 2013 Location: British Columbia Posts: 2932 ![]() ![]() ![]() |
Could cover it in old tyres. That method generally works well with boats. |
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