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Robert



Member Since: 25 Oct 2011
Location: Perigueux
Posts: 2291

France 2007 Range Rover Vogue 4.4 V8 Zambezi Silver
Actual complaints received by Thomas Cook

THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS
COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:

1. "I think it should be explained in the
brochure that the local convenience
store does not sell proper biscuits like custard
creams or ginger nuts."

2. "It's lazy of the local shopkeepers
in Puerto Vallarta to close in the afternoons. I often
needed to buy things during 'siesta' time -- this
should be banned."

3. "On my holiday to Goa in India, I was
disgusted to find that almost every restaurant served curry.
I don't like spicy food."

4. "We booked an excursion to a water park
but no-one told us we had to bring our own
swimsuits and towels. We assumed it would be included
in the price."

5. "The beach was too sandy. We had to
clean everything when we returned to our
room."

6. "We found the sand was not like
the sand in the brochure. Your brochure shows the sand
as white but it was more yellow."

7. "They should not allow topless
sunbathing on the beach. It was very distracting for my
husband who just wanted to relax."

8. "No-one told us there would be fish in
the water. The children were scared."

9. "Although the brochure said that there was a
fully equipped kitchen, there was no egg-slicer in the
drawers."

10. "We went on holiday to Spain and had a
problem with the taxi drivers as they were all Spanish."

11. "The roads were uneven and bumpy, so we
could not read the local guide book during the bus ride to the
resort. Because of this, we were unaware of many
things that would have made our holiday more fun."

12. "It took us nine hours to fly home
from Jamaica to England. It took the Americans only three
hours to get home. This seems unfair."

13. "I compared the size of our
one-bedroom suite to our friends' three-bedroom and ours
was significantly smaller."

14. "The brochure stated: 'No
hairdressers at the resort.' We're trainee
hairdressers and we think they knew and made us wait longer
for service."

15. "When we were in Spain, there were too
many Spanish people there. The receptionist spoke
Spanish, the food was Spanish. No one told us
that there would be so many
foreigners."

16. "We had to line up outside to catch
the boat and there was no air-conditioning."


17. "It is your duty as a tour operator to
advise us of noisy or unruly guests before we travel."

18. "I was bitten by a mosquito. The
brochure did not mention mosquitoes."

19. "My fiancé and I requested twin-beds
when we booked, but instead we were put in a room with a
king-size bed. We want to be re-reimbursed for the fact that
I became pregnant. This would not have happened if you
had put us in the room that we booked."

Beware. They walk among us, they breed and some even
vote!

Post #312026 10th Feb 2015 8:50pm
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stan
Site Moderator


Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35767

United Kingdom 

Laughing

number 12 is funny.. ... - .- -.




Y. O. L. O.
.

Post #312027 10th Feb 2015 8:56pm
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alanm_3



Member Since: 19 Feb 2011
Location: my House, unless I’m not at home, in which case I’m somewhere else.
Posts: 6819

Scotland 2017 Range Rover Autobiography SDV8 Loire Blue

Number 19! Laughing Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

Post #312029 10th Feb 2015 9:01pm
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Discotigger



Member Since: 12 Feb 2013
Location: Cumbria
Posts: 804

United Kingdom 2012 Range Rover Westminster TDV8 Orkney Grey

No. 7!! Shocked Shocked

I dare say at a push that I could put up with the distraction Rolling Eyes Whistle

Post #312032 10th Feb 2015 9:17pm
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Contraband



Member Since: 08 Nov 2010
Location: FIFE
Posts: 3700

Scotland 

Laughing Very good.... Yes, some strange people walk amongst us. Previously..
Vogue SE TD6
Defender 90 2.4
Defender 110 TD5
Vogue 3.5 EFI

Post #312034 10th Feb 2015 9:28pm
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mjdronfield



Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7965

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

How do these people dress themselves in the morning ?

Prob whilst someone shouts "breathe in.... Breathe out...... Breathe in....." 2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

Post #312595 14th Feb 2015 2:45pm
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Cam-Tech-Craig



Member Since: 04 Aug 2011
Location: Gloucestershire
Posts: 16369

England 2015 Range Rover SVAutobiography SDV8 Loire Blue

I often do the "breathe in breathe out" thing to my 15yr old daughter!!! Always gets a reaction! Whistle

Post #312612 14th Feb 2015 4:48pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

12. "It took us nine hours to fly home
from Jamaica to England. It took the Americans only three
hours to get home. This seems unfair."

Agree with Stan this is the best.... Thumbs Up

Post #312624 14th Feb 2015 5:55pm
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andyboy



Member Since: 24 Aug 2010
Location: south wales
Posts: 540

Wales 2004 Range Rover Vogue Td6 Java Black

Brilliant. Rolling with laughter gone fishin'

Post #312682 14th Feb 2015 9:48pm
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