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Jase71



Member Since: 13 Apr 2016
Location: Portsmouth
Posts: 478

United Kingdom 2017 Range Rover Vogue TDV6 Santorini Black

Question is. Do I wait for the iPhone app to be updated or take the car in to LR to investigate which probably means changing over infotainment units. Sadly when I first bought the car new in April they worked perfectly! So I’m guessing it’s the iPhone iOS update and the incontrol app software..

Post #457094 12th Nov 2017 9:28pm
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stonosam



Member Since: 01 Apr 2009
Location: Sydney
Posts: 24

Australia 

Mine does not work well either after the update. Apps like Spotify connect for 10 seconds then disconnect. the same with AccuWeather. I have another phone still on IOS 10 and it works fine. Real shame that the system is so bad now. Land Rover has really let the ball drop.

Post #457212 14th Nov 2017 1:56am
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Jase71



Member Since: 13 Apr 2016
Location: Portsmouth
Posts: 478

United Kingdom 2017 Range Rover Vogue TDV6 Santorini Black

I guess we are unable to update our phones until they update the app each time...ridiculous situation.

Post #457244 14th Nov 2017 12:05pm
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stonosam



Member Since: 01 Apr 2009
Location: Sydney
Posts: 24

Australia 

Post IOS 11 update the In Control app is complete rubbish Censored . Shame on you LR. Please replace with Apple Car Play.
See the link for reviews: http://tapnova.com/AppId/838300128/Land%20...rol%20Apps
Really disappointing and detracts from a good car.

Twisted Evil Twisted Evil Twisted Evil Twisted Evil

Post #457327 14th Nov 2017 10:42pm
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stonosam



Member Since: 01 Apr 2009
Location: Sydney
Posts: 24

Australia 

An update for the Incontol app was released yesterday to address the issues stemming from Apple’s IOS 11 update. Hopefully it will actually work now.

Post #458388 24th Nov 2017 4:04am
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Jase71



Member Since: 13 Apr 2016
Location: Portsmouth
Posts: 478

United Kingdom 2017 Range Rover Vogue TDV6 Santorini Black

I installed the latest update and even reset everything but sadly it still goes through the ‘retry’ connect/disconnect cycle when you try using it. My local LR garage has no clue and have raised with LR customer care.

Interestingly, Bluetooth connectivity for the car is only up to iOS 10 so maybe the car itself can’t cope with apples latest software.

The only thing I need incontrol apps for is Spotify really.

All very frustrating Evil or Very Mad

Post #458390 24th Nov 2017 7:12am
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Jase71



Member Since: 13 Apr 2016
Location: Portsmouth
Posts: 478

United Kingdom 2017 Range Rover Vogue TDV6 Santorini Black

Okay latest.

After having no luck I backed up my iPhone completely restored it through itunes and now everything works perfectly. No bluetooth issues and the incontrol apps are stable. So it was nothing to do with the Rangie it was apple!!

Post #459026 30th Nov 2017 11:41am
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Pfazz



Member Since: 07 Apr 2012
Location: Stalybridge, Cheshire.
Posts: 507

2019 Range Rover Autobiography SDV8 Loire Blue

Last week in changed from an iPhone 6 to a Samsung s8 and since then the app has been faultless and much quicker to respond. Very Happy Very Happy Agueroooooooooo. 93-20
I swear you will never see anything like this ever again....watch it..drink it in.

Post #459045 30th Nov 2017 3:09pm
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ADI



Member Since: 13 Oct 2017
Location: South Yorkshire
Posts: 70

England 2016 Range Rover Vogue SDV8 Fuji White

ADI wrote:
I believe only Apple iOS are affected.
My Android App working well.
Andrew


Since the begining of July the app is not updating journeys for me. All other features Location - alarms set etc. all work.

Online https://incontrol.landrover.com/jlr-portal-owner-web/select works fine.

The only way to update the journeys is to delete and reinstall the app.

Anyone else having problems ?

Andrew BMW X3 30e XDrive M Sport
GoneBMW 330e
Gone MY2016 RR Vogue Fuji White SDV8 with a few extras...
Gone MY2016 Discovery Sport HSE

Post #488810 13th Sep 2018 9:34am
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Vogue



Member Since: 31 Jan 2008
Location: on the hill
Posts: 3682

United Kingdom 

Mine is working ok on IPhone - touch wood! 2021 L405 Vogue SE 4.4 V8 DIESEL ~ #17

Last edited by Vogue on 13th Sep 2018 5:11pm. Edited 1 time in total

Post #488823 13th Sep 2018 11:28am
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charlie croker mk2



Member Since: 21 Jun 2017
Location: Yorkshire
Posts: 174

England 

Mine on Android is the same but if you "clear the cache" its ok till the next time -- no need to do a full re install ( settings / general / apps / app info / remote / storage ) Pity as it used to work fine on Android

Post #488824 13th Sep 2018 11:33am
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ADI



Member Since: 13 Oct 2017
Location: South Yorkshire
Posts: 70

England 2016 Range Rover Vogue SDV8 Fuji White

Clearing cache does not work on mine.

Only a reinstall fetches the latest journeys Evil or Very Mad

Nexus 6 Android version 7.1.1

As said every other feature works even service mode !

Andrew BMW X3 30e XDrive M Sport
GoneBMW 330e
Gone MY2016 RR Vogue Fuji White SDV8 with a few extras...
Gone MY2016 Discovery Sport HSE

Post #488826 13th Sep 2018 12:04pm
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ADI



Member Since: 13 Oct 2017
Location: South Yorkshire
Posts: 70

England 2016 Range Rover Vogue SDV8 Fuji White

Update

Android version 7.1.1 on the Nexus 6 is the problem.

Version 5.1.1 on an old Samsung works as it should.

Google must have cocked something up in July......

Andrew BMW X3 30e XDrive M Sport
GoneBMW 330e
Gone MY2016 RR Vogue Fuji White SDV8 with a few extras...
Gone MY2016 Discovery Sport HSE

Post #488850 13th Sep 2018 7:53pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 1070

2016 Range Rover Vogue SDV8 Loire Blue

Don't realy use it but having parked in a premier inn before the LRO show in the morning when I woke up I just thought I would check the car was still there.
Samsun S8, no journeys since end July letters not necessarily in the right order

Post #489017 16th Sep 2018 12:18pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 889

United Kingdom 

God, some people are never satisfied, you probably only paid 90 grand for the car, you can't have everything!! Rolling with laughter Rolling with laughter Whistle

The more I come on this forum the more I realise how lucky I must be with my car, I only have a slow infotainment system!

I'd love to meet a top LR exec at a party and have a chat! Thumbs Up

Post #489018 16th Sep 2018 12:47pm
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