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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black
No InControl Apps?

Greetings, waiting for delivery of a Santorini Black P400e next week, but when I enter the VIN in topix this comes out: less InControl apps... Also, the enclosed screen is quite disturbing... Dealer says true, no InControl and no CarPlay in my country?! Even Skodas have it now... What is going on?

Click image to enlarge


Last edited by adara on 5th Apr 2019 2:35pm. Edited 2 times in total

Post #509699 24th Mar 2019 6:28pm
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CJB1000



Member Since: 22 Jul 2017
Location: Yorkshire
Posts: 31

United Kingdom 2015 Range Rover Vogue SE TDV6 Santorini Black

Surely you get it by now?!

The software in ALL JLR vehicles is miles out of date! My previous 2013 BMW X5 nav, connected drive and ICE was miles better than this slow and clunky offering from JLR!

We buy the fatty because it’s just a luxurious off road limo!

That said, it’s about time JLR got their infotainment in-line with the Germans.

CJ

Post #509709 24th Mar 2019 8:18pm
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carlos50



Member Since: 03 Feb 2011
Location: North England
Posts: 717

United Kingdom 2015 Range Rover Autobiography 5.0 SC V8 Santorini Black

I used to be able to access the vehicle software menu in topix for my 65 plate Supercharged but it always said no information available, now the menu's gone.

LR at its best with the tech stuff Rolling with laughter

Post #509773 25th Mar 2019 1:45pm
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

After multiple discussions with the dealer and the importer, they are insisting that the InControl option is not available in our country for the P400e, that the price of the car reflects this situation (false) and that the fact that it is mentioned as a standard feature on the site is a mistake. But even in the configurator, these options (InControl Apps, Pro Services, Wi-Fi, Protect, etc.) are mentioned as standard! Now, I am willing to give up on these, but I really would like CarPlay! Google Maps, Spotify and the rest of the cool useful apps... Is there a way to contact the Land Rover official customer service and to persuade them to find a way to install/configure CarPlay? Can CarPlay even work without InControl?



Last edited by adara on 5th Apr 2019 9:30pm. Edited 2 times in total

Post #511002 5th Apr 2019 2:16pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 890

United Kingdom 

Get your dealer to install Update 18D and it's included in that. Yes, you must have Incontrol I would have thought. All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #511026 5th Apr 2019 4:16pm
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

The car already came with this software...


Post #511063 5th Apr 2019 8:12pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 890

United Kingdom 

Well, you should have Apple Car play and Android Auto. It came as part of the 18D update!! All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE


Last edited by Chalky on 6th Apr 2019 11:31am. Edited 1 time in total

Post #511083 6th Apr 2019 12:14am
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

There is nothing here...


Post #511089 6th Apr 2019 4:52am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 890

United Kingdom 

You should have Carplay showing on the main screen (pic1) and also on the second screen after swiping (pic2). God only knows why the pics keep uploading the wrong way...maybe someone on here knows a fix??? Whistle





 All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #511115 6th Apr 2019 11:21am
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

Nowhere to be found...


Post #511167 6th Apr 2019 9:37pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 890

United Kingdom 

For some reason then it's not included in your region. I should take it up with your dealer again. Do you only have one page on the main screen? What happens if you swipe left or right on the screen? All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #511174 6th Apr 2019 10:33pm
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

Nothing there either...



Post #511184 7th Apr 2019 6:45am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 890

United Kingdom 

Contact your dealer and see if it can be added. No reason why it couldn't be I wouldn't have thought unless there is some reason why your country can't get it? Do you have a simcard in the car? All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #511241 7th Apr 2019 5:25pm
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 736

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

I did. Several times. They say all sorts of things, like it’s not available, because Orange or Vodafone don’t support these features. That, for price reasons, P400e do not include InControl. That there will be an upgrade. Then, that it can’t be upgraded, because parts have not been installed at the factory. I think they just don’t know. That’s why I am trying to contact Land Rover UK. I tried globalcr@jaguarlandrover.com and lradvice@jaguarlandrover.com, but without any response…

There is no sim card slot. Just 2 usb ports in the center console.

Post #511251 7th Apr 2019 6:52pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 890

United Kingdom 

That's why you don't have all the Incontrol features. You need a simcard to access them. All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #511262 7th Apr 2019 8:50pm
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