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timse



Member Since: 06 Dec 2019
Location: Farnborough
Posts: 37
England 2010 Range Rover Autobiography Black 5.0 SC V8 Barolo Black
IIDTool not found - Mac OS

Hi Guys,

My ID Tool arrived today and keen to get it working. Downloaded the downloader on my Mac (High Sierra 10.13.6) installed the drivers and rebooted. plugged the tool in and opened the updater. Device not found.! Tried everything I can think of but nothing. I get an intermittent red flash on the device every once in a while.

I have plugged the tool into the RR and connected to my iPhone and works as expected.

Anyone else had this issue or am I missing something. The GAP site only lists out windows install so just want to be sure I am not missing something stupid.

Thanks

Tim
Post #539925 9th Jan 2020 12:46pm
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Cam-Tech-Craig



Member Since: 04 Aug 2011
Location: Gloucestershire
Posts: 16188
England 2015 Range Rover SVAutobiography SDV8 Loire Blue

I only use MAC so it should work fine... Send Patrick @ GAP an email... Thumbs Up
Post #539926 9th Jan 2020 12:49pm
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stenh02



Member Since: 30 Jan 2011
Location: Somewhere not warm
Posts: 341
Scotland 2004 Range Rover Vogue 4.4 V8 Rimini Red

I have a MacBook and my IID had been temperamental depending on what USB lead I use. One lead works other don't. If you have another USB try it and see if the Mac recognsies it.
Post #539928 9th Jan 2020 12:52pm
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supershuttle



Member Since: 20 Mar 2011
Location: Lancashire
Posts: 3656
England 2013 Range Rover Autobiography SDV8 Luxor

My MAC is a bit funny about things being connected, sometimes I have to reboot the computer for things to be "found" but I guess you may well have already tried that. Geoff
Post #539932 9th Jan 2020 12:58pm
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timse



Member Since: 06 Dec 2019
Location: Farnborough
Posts: 37
England 2010 Range Rover Autobiography Black 5.0 SC V8 Barolo Black

Jeez.. Nightmare.. Thanks and how stupid of me not to try that first Smile

Changed cable and voila... Thanks for the prompt Smile

Love this forum Smile

Tim
Post #539933 9th Jan 2020 12:58pm
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Cam-Tech-Craig



Member Since: 04 Aug 2011
Location: Gloucestershire
Posts: 16188
England 2015 Range Rover SVAutobiography SDV8 Loire Blue

Good shout... My IID has its own USB lead in my MAC's case as i know 100% it works Thumbs Up
Post #539934 9th Jan 2020 12:58pm
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