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Drksde



Member Since: 22 Jul 2019
Location: Surrey
Posts: 68

United Kingdom 
Help needed with land rover uk

Hello everyone

Thank you in advance for everyone's help! Really appreciate your time!
I bought a 2016 4.4 sdv8 AB from a north London main dealer last August 2019 and it came with a 2 year warranty.
The car developed an issue with the drivers massage function and a message saying I needed an oil service asap january 20202 and the car was booked in with harwoods lr Edenbridge where they looked after my sport for the last 6 years.
They did the oil service free of charge and are booking in the car for a warranty repair on the seat. Now the surprise I have been given a £5000 pound estimate for repair to the car which harwoods say isn't covered by the lr warranty, to do with the suspension. I am not sure what is needed, as the car was in on the 16.3.20 and due to lockdown its taken till today to get the information that the car needs all this work. Now I can't beliece that a lr approved car which was bought in Aug 19 can need 5000 pounds worth of repairs at my cost within 7 months and about 7000 miles only! Please advise if I have any recourse here and any advice would be much appreciated, I have attached the estimate from harwoods, I dont quite understand what the car needs, suspension work i believe. I still can't believe it .....

Post #557365 11th Jun 2020 8:27pm
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Drksde



Member Since: 22 Jul 2019
Location: Surrey
Posts: 68

United Kingdom 

Click image to enlarge


Sorry heres the estimate

Post #557366 11th Jun 2020 8:28pm
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DrRob



Member Since: 16 Apr 2015
Location: Petersfield, Hampshire
Posts: 4200

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

Can’t read it... Big Cry
Take it to Rovertune in Reading, SLR in Haslemere for a second opinion Whistle 2011 4.4 TDV8 Vogue SE Buckingham Blue with Ivory and clear glass = "Rory"
New Defender D300 90 on order so "Rory" will be going to a new home....!
1974 Series 3 Lightweight = "Millie"
My preferred specialist: www.glenrands.co.uk
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Post #557368 11th Jun 2020 8:44pm
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stan
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Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 34871

United Kingdom 

does not the 4.4 suffer with dodgy front arb's or something..maybe thats what the dealer is on about. ... - .- -.




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Post #557369 11th Jun 2020 8:46pm
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Drksde



Member Since: 22 Jul 2019
Location: Surrey
Posts: 68

United Kingdom 

Sorry guys it was uploaded but not clear, it seems to have been reduced in quality when uploaded

Post #557372 11th Jun 2020 9:02pm
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Drksde



Member Since: 22 Jul 2019
Location: Surrey
Posts: 68

United Kingdom 

Would this not be covered under land rover approved used two year warranty, that's my question here really

Post #557373 11th Jun 2020 9:03pm
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AnotherMutley



Member Since: 16 Jan 2017
Location: Kent
Posts: 399

United Kingdom 

Can you get a statement from CarPlan why its not covered?

Then try approaching the selling dealer and explain the situation, if you're not getting anywhere with them, then approach LR CS.

£5k does sound excessive in the first 6-7 months of ownership.

Post #557394 12th Jun 2020 7:52am
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DrRob



Member Since: 16 Apr 2015
Location: Petersfield, Hampshire
Posts: 4200

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

Their pulling a fast one. Stand your ground and complain like hell. Twitter posts usually help Whistle Rolling with laughter 2011 4.4 TDV8 Vogue SE Buckingham Blue with Ivory and clear glass = "Rory"
New Defender D300 90 on order so "Rory" will be going to a new home....!
1974 Series 3 Lightweight = "Millie"
My preferred specialist: www.glenrands.co.uk
--------------------------------------------------

Post #557395 12th Jun 2020 8:02am
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