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J2B



Member Since: 03 Jul 2020
Location: kent
Posts: 48

England 2010 Range Rover Vogue TDV8 Ipanema Sand
IID TOOL

bought an iid bt tool second hand ,followed gaps change of ownership guide to the letter couldn't get no further due to the following, showing i,m connected then under available devices has, tool does not respond , tried most of the weekend Censored me right off to be frank , got an android phone not a cheapy one google pixel 4a, anybody had similar issues with android phones as i'm thinking that maybe it, screen shot below thanks.

Click image to enlarge

Post #594516 17th May 2021 4:43pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 7879

England 2014 Range Rover Autobiography SDV8 Loire Blue

If it's second hand you need to get the last owner to give you his login so you can remove it from his account... email gap, they will help you sort it out... Thumbs Up Pete

__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Parchment over Navy Interior. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand, Jet Interior. Sold
2002 L322 Vogue 4.4 V8 Epson Green, Ivory over Aspen Interior (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #594519 17th May 2021 5:05pm
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chris_read



Member Since: 26 Feb 2012
Location: Louth, Lincolnshire
Posts: 465

England 2009 Range Rover Vogue TDV8 Stornoway Grey

As Pete says, the previous owner may need to unlock it by emailing gap on
support@gap-diagnostic.com
I did just this over the last few days and Patrick at Gap was (not surprisingly) on the ball and everything was sorted very quickly Thumbs Up
(Forgot to say that I’m a slave to Apple so can’t advise on the Android question) 2017 Jaguar F Pace 25t Portfolio - still part of the JLR family 😀
2009 3.6 V8 (MY2010) - my first ever diesel! - now also gone Sad
2004 4.4 V8 Petrol Vogue - now gone

Post #594520 17th May 2021 5:08pm
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J2B



Member Since: 03 Jul 2020
Location: kent
Posts: 48

England 2010 Range Rover Vogue TDV8 Ipanema Sand

Lovely thanks chaps, I've been calling it every thing as i said thinking it maybe my phone , much appreciated Thumbs Up Thumbs Up

Post #594529 17th May 2021 6:09pm
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Bean19844



Member Since: 25 Oct 2020
Location: Essex
Posts: 922

United Kingdom 2006 Range Rover Supercharged 4.2 SC V8 Bonatti Grey

I had the same issue mate. Speak to Patrick n you will get it all sorted.

Post #594539 17th May 2021 8:09pm
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bishbosh10



Member Since: 25 Apr 2013
Location: North Somerset
Posts: 344

United Kingdom 

I am an apple-phobe and can report no problems at all using an Android phone. Thumbs Up (also a Goggle Pixel something or other as it happens!) Bish.

2005 110 TD5 CSW
2011 TDV8 Vogue SE (gone)

Post #594597 18th May 2021 12:17pm
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J2B



Member Since: 03 Jul 2020
Location: kent
Posts: 48

England 2010 Range Rover Vogue TDV8 Ipanema Sand

Thanks gents, contacted the seller he got hold of gap they removed his pass seller couldn't have been more helpful, as for gap great customer service. I'm not going to be able to get to the car till the weekend so fingers crossed. Thumbs Up

Post #594642 18th May 2021 6:52pm
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