Home > Orders (L460) > LR & Dealer Silence |
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RRover Member Since: 17 May 2021 Location: Sussex Posts: 278 |
I am down in the south east with my TDV8 and have seen numerous posts both here and elsewhere about unscrupulous goings-on with main dealers and the total lack of genuine interest in the owners of the vehicles they claim to represent. I have phoned a few main dealers close to me, and asked simple enough questions in the past few years about work/s to be done to my baby, and the responses are ALWAYS vague, sometimes disrespectful, and seemingly coming from people who are rammed too far up their own cave-holes.
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26th Mar 2023 11:38am |
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CS Member Since: 14 Apr 2015 Location: Edinburgh Posts: 1370 |
The lack of communication is annoying, but I'd say it is a LR problem rather than a dealer problem, and dealers may well have tried to get information since the L460 was launched but found that they never get anything from LR and have become discouraged from wasting more time trying. They will just have been told the general waiting times, which I believe at present are 12-18 months for most models, though D300 and maybe P400 are 9 - 12 months and of course one cannot order P530AB at all.
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26th Mar 2023 6:02pm |
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Eirik34 Member Since: 16 Dec 2014 Location: Norway Posts: 437 |
I agree with you, nrgltd, the dealers try as hard as they can to get info, but there doesn’t seem to be a clear roadmap from LR’s side for when they will be able to produce the existing spec’ed orders. New order restrictions keep popping up (black birch veneers, Exec Comfort seats etc) - doesn’t look very promising currently, IMO.
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30th Mar 2023 1:14pm |
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EdJ Member Since: 30 Jan 2015 Location: London Posts: 336 |
I share your frustration. I put my deposit down before the official launch, but haven't heard anything from the dealer. When I do chase them, I get the sense they are also frustrated with the process as you'd expect.
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18th Apr 2023 4:30pm |
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Geo Member Since: 04 Apr 2023 Location: South East Posts: 15 |
Agree its a frustrating process with LR. My experience might not be the norm, but it has been bad.
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24th Apr 2023 1:19pm |
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Chalky Member Since: 10 Feb 2018 Location: Marshfield, Bath Posts: 899 |
And then in another thread on this forum they are talking about spending over £230k for a AB FFRR.
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24th Apr 2023 6:39pm |
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nrgltd Member Since: 22 Jul 2022 Location: Edinburgh Posts: 30 |
Just had a call from the dealer.
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24th May 2023 2:02pm |
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nrgltd Member Since: 22 Jul 2022 Location: Edinburgh Posts: 30 |
Forgot to say it’s to be a ‘24 spec car.
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24th May 2023 2:04pm |
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AJGalaxy2012 Member Since: 11 Jun 2018 Location: Gainsborough Posts: 1464 |
If this is sales support, I shudder to think what support will be like post sales, I suppose the only consolation is it cant be any worse! BMW i3 Electric Car
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24th May 2023 3:53pm |
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Eirik34 Member Since: 16 Dec 2014 Location: Norway Posts: 437 |
There are some threads about the new 24 model: https://www.fullfatrr.com/forum/topic66889.html and https://www.fullfatrr.com/forum/topic66902.html. Most noticeable is the removal of the HVAC, volume and terrain response buttons... Plus removing options (like not being able to order Hot stone / comfort plus seats on ATB trim etc) |
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24th May 2023 3:55pm |
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AnotherMutley Member Since: 16 Jan 2017 Location: Kent Posts: 400 |
If thats true, does that mean you're going to have shoulder 4 years worth of price increments? |
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24th May 2023 4:11pm |
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nrgltd Member Since: 22 Jul 2022 Location: Edinburgh Posts: 30 |
Yes. I was told ages ago that, although my order states that my price is protected, and they and I signed up to that, forget it. |
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24th May 2023 4:50pm |
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RDR Member Since: 05 Sep 2014 Location: Derbyshire Posts: 278 |
4 years I was told could be 2 years for another phev a couple of weeks ago was also told wait for my24 details as they are moving to bundled options which ties into what’s been said to others. MY23 PHEV HSE
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25th May 2023 6:22am |
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gettingold Member Since: 03 Apr 2018 Location: Wiltshire Posts: 285 |
It's exactly the same for folks ordering a new RRS. The experiences are exactly the same and the common denominator is the dealers (and/or) LR. Crazy state of affairs. visiting from www.rrsport.co.uk |
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25th May 2023 7:59am |
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