So it turns out that my 3yr 2mth old FF needed a front air sack, no problem its under LR approved warranty but when I went to pick it up after it was fixed I was told that the air sack replacement is covered but i would have to pay for 1/2 hrs labour for checking the air pipes to make sure they are ok, I presume this was on initial inspection of the problem. So why should I pay. I have paid for a warranty and its not my blumin fault that a 38 month old car is dropping to bits.
Cant help thinking they are taking the mick on this one.
This is a main dealer by the way.

Its not unusual, for them to ask for the diagnosis charge, but i think it does show bad will on their part especially on a car just out of MFR warranty, i have been asked for it in the past but have refused to pay as it was me pointed out to them what was wrong......

I would get onto LR customer service via here and see if there is something they can do to assist. There is nothing that can't be fixed with a hammer😜😜
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I was always told that you have agree to pay the fault inspection/ diagnosis fee if not covered under warranty but if covered under warranty there will be no charge.

STAN my friend, what the heck is this post doing in the finance insurance and warrantys section . I didn't even know it exists let alone know how to find it. please put me back in general section.

is your post not about warrantys then? ... - .- -.




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Not so much of a warranty question more of a general why should I be charged for looking for a fault type of question. The reason I put it in general section is that this section seams to be hidden from view. Or at least that's what I found, which is why I couldn't find it. Thanks anyway.