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greystripe



Member Since: 21 May 2013
Location: coulsdon
Posts: 7

United Kingdom 
Rotary Drive Selector won’t engage

Picked up my new Vogue SE in causeway grey 2 weeks ago and it’s already been back to the workshop as the ‘Drive Rotary Selector’ won’t engage so it can’t be driven. This of cause happened when it was parked at the top of my drive so I couldn’t get the other cars out that morning. It has now been sorted out but ‘Harwoods Land Rover Croydon’ managed to put a dent in the driver’s door and scratch the front wing above the wheel arch while they were fixing it. As you can imagine I’m a little fu@k’d off at the moment. Apart from that it’s by far the most comfortable car I have ever owned.

Post #224700 23rd Nov 2013 12:33am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 918

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

I'd reject the car.

Post #224735 23rd Nov 2013 10:35am
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4989

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

+1 All my spelling errorz are belong to me!

2023 FFRR L460
2020 Range Rover Velar

Post #224744 23rd Nov 2013 12:14pm
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crookedm



Member Since: 23 Sep 2012
Location: Heswall
Posts: 698

2007 Range Rover Vogue SE TDV8 Java Black

Send it back pronto. You will lose faith in the car even when it's fixed. Get rid.

Post #224833 23rd Nov 2013 8:57pm
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Andy_J



Member Since: 14 Nov 2011
Location: Muir of Ord
Posts: 479

Scotland 2007 Range Rover Vogue SE TDV8 Java Black

It's very hard to reject a car. Suggest you tell them to fix the dent and scratch and provide you with a VSE as a courtesy car until your one is fixed to your satisfaction 56 TDV8 Vogue SE
9 Freelanders, 2x 2002 TD4ES, 2001 TD4, 2002 1.8GS, 2000 XEDI, 2x 2000 1.8ES, 2004 1.8 & 2000 1.8 GS (rolled)
91 Lotus Carlton (sold)
90 Lotus Elan (BRG)

Post #224860 24th Nov 2013 12:16am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 918

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

Not that hard. Just take it back, give both sets of keys and the documents. Most dealers have a 30 day 'change your mind' guarantee anyway!

Post #224907 24th Nov 2013 10:37am
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 1071

2016 Range Rover Vogue SDV8 Loire Blue

Have wondered about this stupid Jag nob jamming, would be fun if you were at the front of a Eurostar when it happened. Putting a proper leaver like I had in the facelift would be a significant step to me placing an order for a 405.
Customer care seems to be one of the things that Land Rover have yet to discover. letters not necessarily in the right order

Post #224914 24th Nov 2013 11:55am
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Andy_J



Member Since: 14 Nov 2011
Location: Muir of Ord
Posts: 479

Scotland 2007 Range Rover Vogue SE TDV8 Java Black

Returning a vehicle under a scheme which is run by a dealer is not rejecting the vehicle. 56 TDV8 Vogue SE
9 Freelanders, 2x 2002 TD4ES, 2001 TD4, 2002 1.8GS, 2000 XEDI, 2x 2000 1.8ES, 2004 1.8 & 2000 1.8 GS (rolled)
91 Lotus Carlton (sold)
90 Lotus Elan (BRG)

Post #224952 24th Nov 2013 4:30pm
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tboner001



Member Since: 22 Jan 2011
Location: Bucks
Posts: 691

England 2014 Range Rover Autobiography SDV8 Fuji White

You have rights to reject any new car back to supplier if the car is not fit for purpose or is not sold or supplied as so. Also as the car has been damaged by the supplying dealer there is not even an issue with rejection. Far to many gone...

Post #225051 25th Nov 2013 8:48am
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greystripe



Member Since: 21 May 2013
Location: coulsdon
Posts: 7

United Kingdom 
Re: Rotary Drive Selector won’t engage

greystripe wrote:
Picked up my new Vogue SE in causeway grey 2 weeks ago and it’s already been back to the workshop as the ‘Drive Rotary Selector’ won’t engage so it can’t be driven. This of cause happened when it was parked at the top of my drive so I couldn’t get the other cars out that morning. It has now been sorted out but ‘Harwoods Land Rover Croydon’ managed to put a dent in the driver’s door and scratch the front wing above the wheel arch while they were fixing it. As you can imagine I’m a little fu@k’d off at the moment. Apart from that it’s by far the most comfortable car I have ever owned.


All sorted. ad the car back for 2 weeks and all is OK. They (Harwwods) said it was a simple software prob, and sorted it in under 20 minutes. Since they did that all the software seems to be working double quick.

Post #226033 29th Nov 2013 9:59pm
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