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Robert



Member Since: 25 Oct 2011
Location: Perigueux
Posts: 2291

France 2007 Range Rover Vogue 4.4 V8 Zambezi Silver
Actual call centre conversations !!

Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'.
Operator: 'Where did you get that number from, sir?'.
Customer: 'It was on the door to the Travel Centre'.
Operator: 'Sir, they are our opening hours'.

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Samsung Electronics
Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about'.
Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?'
Operator: 'I think you mean the telephone point on the wall'.

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RAC Motoring Services
Caller: 'Does your European Breakdown Policy cover me when I am travelling in Australia ?'
Operator: ' Doesn't the product name give you a clue?'

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Directory Enquiries
Caller: 'I'd like the number of the Argoed Fish Bar in Cardiff please'.
Operator: 'I'm sorry, there's no listing. Is the spelling correct?'
Caller: 'Well, it used to be called the Bargoed Fish Bar but the 'B' fell off'.

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Then there was the caller who asked for a knitwear company in Woven.
Operator: 'Woven? Are you sure?'
Caller: 'Yes. That's what it says on the label; Woven in Scotland'.

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Tech Support: 'I need you to right-click on the Open Desktop'.
Customer: 'OK'.
Tech Support: 'Did you get a pop-up menu?'.
Customer: 'No'.
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No'.
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'.
Customer: 'Sure. You told me to write 'click' and I wrote 'click''.

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Post #313122 16th Feb 2015 8:48pm
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comports



Member Since: 20 Dec 2010
Location: Colchester
Posts: 1762

United Kingdom 2016 Range Rover Autobiography SDV8 Mariana Black

Laughing Laughing Laughing Ash
------------------------------------------------------
2022 SDV8 AB
2016 TDV8 VSE
2011 TDV8 VSE
2006 V8 Vogue
2002 2.5 Vogue

Post #313246 17th Feb 2015 3:04pm
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Andy B



Member Since: 03 Apr 2012
Location: West Malling
Posts: 1223

England 

Priceless, love some of those Robert! Rolling with laughter Rolling with laughter SDV8 AB MY 2019
SDV8 VSE MY 2015 - Gone
5.0 S/C AB MY 2010 - Gone
4.2 S/C VSE MY 2006 - Gone

Post #313247 17th Feb 2015 3:07pm
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Welshdragon



Member Since: 20 Jan 2012
Location: here and there...but not where I should be
Posts: 1901

Wales 2003 Range Rover Vogue 4.4 V8 Monte Carlo Blue

Thumbs Up Rolling with laughter Rolling with laughter If it dont work.......burn it!

If the IId tool cant fix it.......burn the FF.

If the FF cant be fixed......buy a Land Cruiser!

If the LC cant be fixed..............................................BUY a horse !!

Post #313253 17th Feb 2015 3:23pm
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alanm_3



Member Since: 19 Feb 2011
Location: my House, unless I’m not at home, in which case I’m somewhere else.
Posts: 6823

Scotland 2017 Range Rover Autobiography SDV8 Loire Blue

And there's the old favourite, "press any key". Sorry, I don't see the "any" key! Thumbs Up Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

Post #313257 17th Feb 2015 3:41pm
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Contraband



Member Since: 08 Nov 2010
Location: FIFE
Posts: 3700

Scotland 

All perfectly reasonable customer requests... I think the operators are just being awkward.... Whistle Previously..
Vogue SE TD6
Defender 90 2.4
Defender 110 TD5
Vogue 3.5 EFI

Post #313258 17th Feb 2015 3:43pm
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RRV



Member Since: 05 Oct 2009
Location: Midlands
Posts: 648

United Kingdom 2015 Range Rover Vogue TDV6 Santorini Black

And these people walk amongst us! Big Cry Whistle Rolling with laughter If you have nothing nice to say,say nothing at all.

Post #313261 17th Feb 2015 3:50pm
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