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carlos50



Member Since: 03 Feb 2011
Location: North England
Posts: 717

United Kingdom 2015 Range Rover Autobiography 5.0 SC V8 Santorini Black
Incontrol Services Extension

Hi all

New to me 65 plate S/C AB has Incontrol services active until 22nd March then renewal or expiry. I read on here how some owners have received a 4th year extension FOC so I asked LR customer relations on here who advised its a case by case and I should formally ask LR, so I did and was told there's no such thing as a 4th year extension unless its paid for by the owner!!

How did those who received a free 4th year get it please?

Thanks

Carl

Post #508414 12th Mar 2019 12:10pm
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Huwrhys



Member Since: 07 Feb 2018
Location: Hornchurch
Posts: 547

United Kingdom 2017 Range Rover Autobiography SDV8 Loire Blue

Possibly asked for it before they paid the deposit?
You'd be amazed how different the dealers are at that point.
Rolling Eyes

Post #508459 12th Mar 2019 5:25pm
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forever



Member Since: 06 Oct 2015
Location: Oxted
Posts: 319

United Kingdom 

Also depends on if you bought the car from them or have a history of buying LR. I seem to recall it was not LR approved or sold, so doubtful they would extend...

Post #508463 12th Mar 2019 6:04pm
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carlos50



Member Since: 03 Feb 2011
Location: North England
Posts: 717

United Kingdom 2015 Range Rover Autobiography 5.0 SC V8 Santorini Black

Ok thanks. Now the dilemma of extend or not LOL

Post #508651 14th Mar 2019 8:02am
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forever



Member Since: 06 Oct 2015
Location: Oxted
Posts: 319

United Kingdom 

How much are they asking for? TBH, i dont really use mine much at all, most of the time it does not work Censored Censored

Post #508655 14th Mar 2019 8:35am
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carlos50



Member Since: 03 Feb 2011
Location: North England
Posts: 717

United Kingdom 2015 Range Rover Autobiography 5.0 SC V8 Santorini Black

£249 for 12 months i think it was

Post #508657 14th Mar 2019 8:41am
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forever



Member Since: 06 Oct 2015
Location: Oxted
Posts: 319

United Kingdom 

WTF, wow in my eyes thats a total rip off for what it offers which is pretty poor TBH!

Post #508658 14th Mar 2019 8:45am
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Paul J.



Member Since: 13 Jan 2009
Location: Leafy Cheshire
Posts: 277

England 

That covers the tracking. But yes, even then it is about £150 too much!

Post #508777 14th Mar 2019 11:31pm
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m3mjw



Member Since: 10 Feb 2012
Location: Sunderland
Posts: 118

United Kingdom 2015 Range Rover Vogue SE SDV8 Santorini Black

did you buy the car approved used? If so you should get 2 years foc. i had to ask for it to be activated when i collected but all done in showroom. For what it is worth i don't use it. The tracker is however handy as my insurer wouldn't have insured me if it didn't have it L405 4.4 SDV8 Santorini/Black VSE
L332 4.4 tdv8 stornoway/Ivory VSE gone
L332 3.6 tdv8 black/sand vogue gone
Mk 7 vw golf r black/black(swmbo)
Mini Cooper s grey gone (swmbo)
BMW e60 m5 black/black gone
BMW e46 m3 silver/black gone
BMW e39 525i m sport blue/sand gone
Vw mk 4 golf gti blue/black gone

Post #509435 21st Mar 2019 1:37pm
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Andy S



Member Since: 16 Jun 2013
Location: Sevenoaks
Posts: 944

United Kingdom 2015 Range Rover Vogue SE SDV8 Aintree Green

I bought AU but had to pay for the IC sub as its not included. Happy to pay for the tracker and the convenience of getting the mileage downloads for business mileage claims. I took the view that in the scheme of things it was worth it for the slightly cheaper insurance and the convenience; it amounts to two tanks of diesel cost wise, so to me a no brainer.

Post #509484 21st Mar 2019 7:07pm
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carlos50



Member Since: 03 Feb 2011
Location: North England
Posts: 717

United Kingdom 2015 Range Rover Autobiography 5.0 SC V8 Santorini Black

I took the cheap bast**d route and extended the app part only for the mileage use etc as you mention Andy

No insurance discount for the tracker as it wasn't active at the time of cover and they don't care about mid term customer benefits so will see next year on that aspect of the Incontrol services.

Post #509776 25th Mar 2019 1:00pm
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