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dazza1983



Member Since: 19 Feb 2019
Location: southampton, hampshire
Posts: 476

United Kingdom 2011 Range Rover Vogue 4.4 V8 Santorini Black
extended warranty.. Worth it?

I was told by my local dealer today that i could take a land rover extended warranty.. he has sent me a policy book and it seems like a good one.. Is it worth it? Regards

Daz

-------------------------
2011 (61plate) 4.4 tdv8
sumatra black

previous cars

e46 m3
e53 x5

Post #531822 22nd Oct 2019 5:20pm
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Giantlandyman



Member Since: 25 Nov 2015
Location: Essex
Posts: 794

United Kingdom 2012 Range Rover Autobiography TDV8 Santorini Black

It's like any insurance policy; when it needs to be called upon it's great and of not used, seems a waste.

The Land Rover one is pretty decent.... I "waste" money every year buying a Land Rover extended warranty which includes breakdown cover and MoT failures.

Post #532176 26th Oct 2019 2:12pm
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ilard



Member Since: 21 Oct 2012
Location: London
Posts: 356

United Kingdom 

The exclusion of wear and tear would give me pause for thought on the LR warranty. I myself use Warranty Direct who do include wear and tear. Maybe get a couple of other quotes and compare coverage?

Post #532219 26th Oct 2019 7:21pm
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dazza1983



Member Since: 19 Feb 2019
Location: southampton, hampshire
Posts: 476

United Kingdom 2011 Range Rover Vogue 4.4 V8 Santorini Black

Wow warranty direct is crazy money.

£2k for 12 months. Regards

Daz

-------------------------
2011 (61plate) 4.4 tdv8
sumatra black

previous cars

e46 m3
e53 x5

Post #532221 26th Oct 2019 7:30pm
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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 3466

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

If you feel a need for warranty, we've had/ bought LR Extended Or Select warranties continuously since 2005 and have not found a better warranty provider (there might be of course).

Not the cheapest, not everything nailed on covered, although in our experience = excellent... And if you go for the LR warranty, the reality is (we have found) that if the warranty provider won't cover something, there is a higher probability of LR covering you anyway... because of the good will argument.

My twopence worth Thumbs Up


Last edited by pld118 on 27th Oct 2019 7:12am. Edited 2 times in total

Post #532231 26th Oct 2019 8:21pm
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cass



Member Since: 12 Oct 2011
Location: northumberland
Posts: 218

United Kingdom 2011 Range Rover Vogue SE 4.4 V8 Galway Green

I would be concerned about how well " pre existing faults" would be dealt with. My experience of warranty companies and JLR makes me think that they would avoid paying on anything engine related blaming it on the porous block.

Post #532236 26th Oct 2019 9:14pm
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dazza1983



Member Since: 19 Feb 2019
Location: southampton, hampshire
Posts: 476

United Kingdom 2011 Range Rover Vogue 4.4 V8 Santorini Black

So my block has be found to not be porous. Regards

Daz

-------------------------
2011 (61plate) 4.4 tdv8
sumatra black

previous cars

e46 m3
e53 x5

Post #532237 26th Oct 2019 9:31pm
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Red Merle



Member Since: 19 Sep 2016
Location: Liskeard
Posts: 1646

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

I am looking at this at the moment. The three downsides of the LR scheme seem to be:

1. Excluding wear & tear, without specifying what fair wear & year might be.
2. You’ll need to pay for investigation and dismantling before a claim can be agreed (or not!).
3. What they consider as “Design faults” (which they exclude) are not listed at purchase. We all know about the crank exclusion on the D4, but what about the surprises elsewhere?

To get WD up to a worthwhile standard of cover is unbelievably expensive and based on previous experience, where they instantly declined a claim for a wheel bearing on a 3 year & 3 month old MINI (saying it was “wear & tear” - despite it being their big claim that it’s included), I don’t trust them. I certainly wouldn’t want to have to pay out on a big claim in the hope that they honour the warranty before the credit card bill arrives! Shocked At least the LR scheme pays the garage direct.

I’ll contact the LR scheme and ask them what they consider to be “design faults” on my SDV8 and what they might consider as “fair wear & tear” on a 3 year / 100,000 mile old Fatty, before I go with them. 2011 FL2 TD4 XS Kosrae Green
2012 FL2 TD4 HSE Firenze Red
2013 FL2 SD4 HSE Lux Firenze Red
2015 D4 SDV6 HSE Firenze Red
2015 D4 SDV6 HSE Lux Aintree Green
2017 FFRR SDV8 AB Aintree Green (now running 20’s Smile )
& 2013 Tiger 1200

Post #532247 27th Oct 2019 6:36am
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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 3466

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

The LR Extended/ Select Warranty is administered by a company called Car Car Plan (CCCP). When seeking reassurance as to whether or not they were declaring the L405 3.0 TDv6 to have a crankshaft design fault, the following response was received from CCCP:
“The Land Rover Approved warranty is designed to offer protection against sudden mechanical or electrical failure for almost all components fitted to your vehicle, subject to the vehicle being maintained within the manufacturer guidelines. However, the warranty specifically excludes design faults, as detailed on page 12 of your warranty booklet. If a claim were presented under the warranty that was found to be a design fault, it would not therefore be covered. As administrators of the warranty, we are therefore unable to provide you with the reassurance that you seek.”

“I have therefore asked for a member of the Land Rover customer services team to contact you and discuss what the process would be for rectifying design faults.”

In our case, LR CS did not declare the crankshaft to be a design fault. LR CS did confirm in writing that if during any period of LR Extended Warranty cover the crankshaft fails - and for whatever reason the warranty provider (CCCP) declines to cover the crankshaft - then LR UK would cover the full cost of any necessary repairs. For that reason, we still have the 3.0 and have taken the “LR Extended Warranty”.

Ps... in 14 years we have never ended up paying an LR main dealer to investigate/ fault find only to be told that fault has been found but it’s not covered under the warranty.

Thumbs Up


Last edited by pld118 on 27th Oct 2019 11:11am. Edited 1 time in total

Post #532253 27th Oct 2019 7:44am
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Red Merle



Member Since: 19 Sep 2016
Location: Liskeard
Posts: 1646

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

Thank you. Useful information Thumbs Up 2011 FL2 TD4 XS Kosrae Green
2012 FL2 TD4 HSE Firenze Red
2013 FL2 SD4 HSE Lux Firenze Red
2015 D4 SDV6 HSE Firenze Red
2015 D4 SDV6 HSE Lux Aintree Green
2017 FFRR SDV8 AB Aintree Green (now running 20’s Smile )
& 2013 Tiger 1200

Post #532255 27th Oct 2019 8:01am
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johnboy



Member Since: 17 Apr 2015
Location: west midlands
Posts: 179

England 2015 Range Rover Autobiography 5.0 SC V8 Corris Grey

Quote. “Pld118... in 14 years we have never ended up paying an LR main dealer to investigate/ fault find only to be told that fault has been found but it’s not covered under the warranty”

Comparing my experience You’ve been extremely lucky !

Two extended Land Rover warranty claims rejected by their Leeds based operations, one was referred by the dealer directly to Land Rover which they themselves honoured. Bow down

However the diagnostic and investigative procedures were down to me. Big Cry

The Extended Land Rover warranty is not the same as the first 3yr warranty cover, which I was led to believe by my supplying dealer. For this reason I won’t be renewing

Post #532310 27th Oct 2019 4:54pm
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dazza1983



Member Since: 19 Feb 2019
Location: southampton, hampshire
Posts: 476

United Kingdom 2011 Range Rover Vogue 4.4 V8 Santorini Black

Is there a way I can upload the policy handbook and see what you guys think? Regards

Daz

-------------------------
2011 (61plate) 4.4 tdv8
sumatra black

previous cars

e46 m3
e53 x5

Post #532801 31st Oct 2019 8:14pm
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stan
Site Moderator


Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 30148

England 2016 Range Rover Vogue TDV6 Indus Silver

the policy handbook is available on the landrover site,


https://landrover-extendedwarranty-extend-...cument.pdf .



click on links below for more info ,

>WIKI
>> DONATE
>>> FORUM INFO
>>>> FFRR CAR STICKER

Post #532807 31st Oct 2019 9:04pm
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johnboy



Member Since: 17 Apr 2015
Location: west midlands
Posts: 179

England 2015 Range Rover Autobiography 5.0 SC V8 Corris Grey

Another "Get Outta Clause" is anything that has been advised during a "Free Health Check" however minor isn't covered. ( recorded on their system )

Post #532809 31st Oct 2019 9:51pm
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Red Merle



Member Since: 19 Sep 2016
Location: Liskeard
Posts: 1646

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

There’s an important tip to avoid “free health checks” Thumbs Up

Looking at Stan’s very helpful link, it would seem that all worn steering and suspension bushes are likely to be excluded as wear & tear items too. I wonder if split CV joint boots would be excluded too? 2011 FL2 TD4 XS Kosrae Green
2012 FL2 TD4 HSE Firenze Red
2013 FL2 SD4 HSE Lux Firenze Red
2015 D4 SDV6 HSE Firenze Red
2015 D4 SDV6 HSE Lux Aintree Green
2017 FFRR SDV8 AB Aintree Green (now running 20’s Smile )
& 2013 Tiger 1200

Post #532904 1st Nov 2019 9:10pm
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