Today *someone* (not me) slammed the rear nearside door with the window down. Since then the window does not roll up or down.

There is a scrunching noise when the window button is operated, but the window does not move.

So, I removed the door card and the noise insulation panel with the black gungy stuff on. The window glass is lodged on a little white rest and moves up and down freely by hand. As the light was fading, I've propped the window shut with a length of broomstick wedged inside the door.

Being clueless as to the problem, I now need to troubleshoot the issue - so my questions are:

Should the wire cable that moves the window up and down (which I understand from looking at window mechanism pictures goes around 2 x pulleys and through a motor) be very loose and hanging when the window is at it's lowest point?
Could this be the issue and any suggestions as to solutions please?

I found a black oddly shaped foam/polystyrene block loose inside the door skin. For the life of me I cannot see where it fits and what it's for. I've looked at some window component schematics but this block doesn't seem to be shown.
Anyone know what it is and where it fits please?

Any help gratefully received.

Cheers.

How about removing the trim from the other side, you can then see how it all fits together..  Pete
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Hi. Cables should be tight with the windows in any position so looks like you have either snapped a cable or something has broken off. They are fiddly to do but not technically difficult. If you research you can buy complete window regulator or cable kits, but the latter will try your patience to fit. Good luck with it

Just a quicky on how it comes out so you can see what’s broken.
One common problem with electric windows is that they eventually will fail, leaving the window either open or closed.

Typical causes for a faulty electric window include a faulty switch, electrical relay, motor or regulator.
The motors are generally very reliable. Regulators generally fail due to metal wire controlling up and down movement tend to fray and jam around the plastic rollers or motor.
Remove the three (3) door card mounting screws. One is under the Land Rover oval badge, one is in the door handle aperture and the remaining screw is in the lower door card kick panel.
Remove the door card by gently putting, (popping) the nine (9) plastic fasteners. Disconnect the door speaker wire and door handle cable.
Peel off the insulator plastic sheet to expose the door assembly.
Remove two (2) of the three regulator/motor mounting screws (Torx 27). It is common that the screws will drop into the door panel. These can be easily retrieved using a magnetic stick. Remove wiring connector to the window motor.
Gently lift window over the white plastic tabs on the lower regulator shelf.
To access the third mounting screw, remove the outer window frame trim. (Trim pops out).
Remove the rear quarter-light upright by removing the three (3) screws. The screws are normally covered by small, round adhesive stickers.
Pull window rubber and pull window out from the outside of the vehicle.
Remove the third regulator securing screw. Remove the motor/regulator assembly.