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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 1071

2016 Range Rover Vogue SDV8 Loire Blue
First Recall

Letter today from JLR
Non-compliance recall N810 Headlamp inoperative
Will be interesting how many years until Virtue service can have it in. letters not necessarily in the right order

Post #671178 14th Aug 2023 6:01pm
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RDR



Member Since: 05 Sep 2014
Location: Derbyshire
Posts: 271

United Kingdom 

Do you know if it’s software or a hardware swap out? MY23 PHEV HSE
MY19 Disco 5 HSE - gone
My16 Disco 4 HSE LUXURY - gone
My12 Disco 4 HSE - gone
MY05 Disco 3 S - gone but not forgotten

Post #671184 14th Aug 2023 9:03pm
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Mikey



Member Since: 10 Jan 2008
Location: Dundee
Posts: 1692

Scotland 

Quote:
Why are we contacting you?

Your vehicle is installed with Light Emitting Diode (LED) scanning headlamps and it has been reported that one or both of the headlamp assemblies could fail when the vehicle is started or switched off, and will not recover on any subsequent ignition cycles. If this occurs, the instrument panel cluster will display a critical warning message “Headlamp fault detected”.

Failure of the headlamp assembly will result in loss of the headlamp, front position lamp, daytime running light and turn signal indicator function.

As a result, vehicles do not comply with Regulation UN-ECE 48, Installation of Lighting and Light Signaling Devices. It is possible that your vehicle may be operated with one or both headlamp assemblies not functioning. Vehicles operating without headlamp assembly functionality could lead to an increased risk of a crash.

What will your Land Rover retailer/authorized repairer do?

We will update the Headlamp Control Module A (HCM) and Headlamp Control Module B (HCMB) software on your vehicle.


Software only Thumbs Up

Post #671186 14th Aug 2023 9:16pm
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Bill



Member Since: 18 Nov 2017
Location: Essex / Normandy
Posts: 1165

United Kingdom 
Re: First Recall

Dixy wrote:
Letter today from JLR
Non-compliance recall N810 Headlamp inoperative
Will be interesting how many years until Virtue service can have it in.


Nope, not the first ! Inoperative rear lights. N784. Dated 28/July, we were away until yesterday.

Failure as a result of damage to the rear tail lamp link lead wiring…
If you recall JLR we’re removing the sponges, maybe something else now . Anyway may change one or both rear lamps. Probably one for me as they have already replaced one.
They volunteered, as I had given up , & are putting in the missing gesture tailgate that was missing on delivery.
Earliest booking 20th September !

Dixy , best check to see if you need your rear lamps check at the same time Filters are in fact so good that in certain circumstances, when the ambient air is already polluted, a diesel car will tend to extract more particles from the air than it emits. Emissions Analytics worked with........etc etc

He who dies with the most toys wins...

Post #671295 16th Aug 2023 2:36pm
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 1071

2016 Range Rover Vogue SDV8 Loire Blue

Should have said first recall for me.
Not had a problem with rear lights yet.
Interesting that they cant book you in for a while as well. What are they going to do to fund these enormous glass cathedrals when new sales are taken away and the service departments give no service.
Not sure I would want shares in Virtue, Sitner or Lovett.
Daughter has decided a Defender would suit her so will place an order in the next few months, if they offer me a Skoda as a loan car it wont help their chances of getting the business. letters not necessarily in the right order

Post #671300 16th Aug 2023 3:42pm
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Philip



Member Since: 05 Jan 2010
Location: UK
Posts: 2516

2019 Range Rover Autobiography SDV8 Aintree Green

So not everything can be updated OTA.

Post #671301 16th Aug 2023 4:25pm
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RDR



Member Since: 05 Sep 2014
Location: Derbyshire
Posts: 271

United Kingdom 

I just got my car back after two weeks in the dealer I asked all bulletins be actioned, reading the letter it refers to LED lights I wonder if the Digital lights are also a similar storey. MY23 PHEV HSE
MY19 Disco 5 HSE - gone
My16 Disco 4 HSE LUXURY - gone
My12 Disco 4 HSE - gone
MY05 Disco 3 S - gone but not forgotten

Post #671310 16th Aug 2023 6:30pm
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Bill



Member Since: 18 Nov 2017
Location: Essex / Normandy
Posts: 1165

United Kingdom 

Do the dealers or is it JLR offering a runaround whilst the car is on recall? Filters are in fact so good that in certain circumstances, when the ambient air is already polluted, a diesel car will tend to extract more particles from the air than it emits. Emissions Analytics worked with........etc etc

He who dies with the most toys wins...

Post #671411 17th Aug 2023 6:49pm
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DJIT



Member Since: 17 Feb 2019
Location: Hampshire
Posts: 42

United Kingdom 

I have had this fault twice in the new car as discussed in another thread.

The first time was the same day I drove the car off the forecourt and the call out chap just took out the fuse and it all reset but he was about 90 mins on my drive.

The second time a few months later the call out chap had a special device that took 10 mins to fix. He knew exactly what to do as it was a recognised issue by then and his device seemed to fix it.

What I need to know is was the second visit the proper fix for the recall.

I've just received the N810 letter too so i guess I could assume its not been fixed, or that the database was not updated after my second "fix".

If you have not had it done I recommend you get on with it as its a right pain when it goes. The whole headlight assembly dies and the remaining indicators go wild.

Post #671752 22nd Aug 2023 2:08pm
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Badger



Member Since: 02 Jan 2011
Location: Bucks
Posts: 170

United Kingdom 2018 Range Rover Autobiography 2.0 PHEV Carpathian Grey

The adaptive headlights on my P510e are rubbish, getting flashed all the time, so I have to manually dip them. On the P400e that I had for 3 years, faultless, never flashed once. That's progress for you!!

Post #671914 24th Aug 2023 12:39pm
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AnotherMutley



Member Since: 16 Jan 2017
Location: Kent
Posts: 399

United Kingdom 

One of the Youtubers It's Joel did a review of the L460 he'd hired or been given by The Out and this was one of his criticisms about the headlights.

Not a bad review, found the thing with seat and satnav interesting.

Post #671921 24th Aug 2023 1:49pm
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LeunamRR



Member Since: 26 Oct 2013
Location: Torres Vedras
Posts: 75

Portugal 

Badger wrote:
The adaptive headlights on my P510e are rubbish, getting flashed all the time, so I have to manually dip them. On the P400e that I had for 3 years, faultless, never flashed once. That's progress for you!!


No problem with my P440e, the adaptive headlights works very well. Proud owner of a P440e SE, Belgravia Green

Post #672145 28th Aug 2023 11:36am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 918

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

I've had the letter today for my 23MY SV (digital lights standard) so must affect all headlight options on L460.

Post #672294 29th Aug 2023 9:07pm
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5.0



Member Since: 25 Feb 2012
Location: Surrey
Posts: 709

United Kingdom 

I have the recall as well on MY23 P530. No slots at the dealer for 2 months Rolling Eyes so hopefully the lights don’t go AWOL in the meantime.

Post #672410 31st Aug 2023 11:54am
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Dixy



Member Since: 09 Apr 2009
Location: Somerset
Posts: 1071

2016 Range Rover Vogue SDV8 Loire Blue

I find this lack of slots totally beyond belief. £140k for a new car and when it goes wrong, no service.
When they have stock coming out of their ears and customers just reject things will be interesting. letters not necessarily in the right order

Post #672411 31st Aug 2023 12:07pm
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