| We dont have a courtesy car, the train station is that way | |
This morning I got a "reduced engine performance" warning while doing (ahem) 70 in the fast lane of the M25 and it felt like the accelerator had been disconnected. I crawled over to the hard shoulder and called LR assist The very nice man from the AA turned up with his low loader and took me to the nearest dealer (don't want to say where until I get the car back but it's not any of our sponsors). I don't think they were that happy having a car turn up when they were busy flogging Evokes but I'm sure it's not the first time the forecourt has been blocked by recovery trucks.
Anyway, I went into the dealer to be told that service is closed until Monday (fair enough) so I will need to bring the car back then. I mentioned the huge AA lorry outside the window and that we'll need to leave the car with them. I asked if they had a courtesy car. She said no, that I shouldn't have brought the car to them without booking it in first and that there's a train station a mile down the road if I need to get anywhere.
Great. It's nice to know that customer service in some places matches the build quality. '07 Supercharged in black with drug dealer tinted windows
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1st Oct 2011 3:10pm
