WOW RR 2005 4.4 petrol
Any spelling mistakes are the fault of spellchecker
Previous MG J2, CITROEN light 15 x 2 gone unfortunately
Present MERC 180e, RANGE ROVER L322, JAGUAR XJS, MERC 280SE, MG F, JAGUAR S-Type 6v 2003, jaguar s-type 8v 2004, Ford Cougar

Looks like my insurance company are not happy with me now I have point blank refused to deal with any of them by phone from now on, for clarity and legal purposes, have stated that all communication is done via email from now on. This is so that anything said by them, can't be later denied or twisted! So stuff'em, I am on the war path, and I certainly won't be renewing with this company in 2 months time. The only insurance company that I had a good experience with was Adrian Flux, I think I will be contacting them next month for a quote and hope to go back with them.

It was funny with my Mum yesterday though, when we got back, she thought we were dropping her car off and going out for lunch in this beast, and I told her hell no as the only journey I was willing to do for now is to get it home. So ended up taking the other Range Rover out even though I told her it wasn't really available for the job owing to the fact it is full to the brim with car parts still

At the moment I am having major mixed emotions. On 1 hand, I love this motor, it won't cost a massive amount to fix and I can have it back on the road, on the other, I have 2, and ideally need to get a van instead, or go for my towing test and buy a box trailer instead. Or I want a rough and ready toy to off road, although if I was going to view this car now as it stood, I would take is as rough and ready now thanks to all the additional damage and would just off road it. But it is my baby.

What will probably end up happening is, I will probably end up with a van in addition to these 2 but not sure if my other half would forgive me or allow me to have a another vehicle

green-oval-nut wrote:

Enough is enough of this rubbish with muppets being contracted by my muppet of an insurance company, I have just invested in a tracker. £5 a month which includes live data, instant notifications every time my doors are opened or the car is started. Now I can keep a much closer eye on the car as soon as it is fitted which should be this weekend. And best of all, I can remove it and fit it to any car I want and is a hard installed device. Wish I had done this sooner.

https://www.ebay.co.uk/itm/DB2-Car-Van-Veh...2749.l2649

Not a recommendation yet, but this is the device I have bought.

And at least I can say my life isn't boring

Been given an emergency appointment at hospital to test me for a tumour they think they detected on one of the bones in my feet which was only found by accident after breaking my foot in a different place again. But happens, then you die.

But as long as I manage to deal with 1 problem at a time, I think I will be ok. If I don't laugh, I will cry.

Well, the tracker is fitted, and for what it cost, I am actually impressed. Took the car for a very very short drive just to test the tracker. It worked spot on. It has 7 days free access which I am using now and will top up the account at the end of the 7 days. It is time consuming to set up online though.

Only real down side is the length of wire they give, and shocking suggestion of where it should be placed. On your battery

Not where I have fitted mine, although the current location is temporary and will be moved again on Sunday if the weather is ok.

I will say also that it was a good thing that I decided to fit this, as Guy Salmon's technician FORGOT to tighten up the positive lead on my battery.

I also had to adjust the hinges on the drivers door today to get the door to shut better. So I believe the hinges are possible bent.

To stop the handle from breaking on the door, I had to adjust the hinges, so now the door opens and shuts but not as well as it used to, also replaced the rear number plate today as the old one was badly faded and made almost unreadable in this last weeks mega heat wave. So at least it looks tidy again.

Annoyingly the weather was wet, so couldn't get everything I wanted to do on the V8 done today, as I was planning on re-wiring the reverse camera so that I don't have to wait up to 20 seconds for my phone to connect to it.



The rest of the number plate was far worse and almost unreadable.

Sunday was supposed to be a day out with the dogs and taking Tank down the byways, but Saturday I ended up spending the night in hospital and was sent home Sunday with meds and told to rest. So boredom set in properly by around 3pm, so after a trip to the shops in Tank and replacing the bulbs, I got tinkering with this beast. Got fed up with the reverse camera not kicking in quick enough as the camera has to power up, the wifi has to boot and then connect to my phone This takes about 20 seconds, that 20 seconds to any other driver on the road including me, might as well be all day, so decided to get on and rewire it. It has 3 wires, Positive, negative and a switch lead, I was hoping to find an ignition live lead, I tried a piggy back fuse in every fuse slot, I found out the hard way that there is no ignition live fuses, but after talking to a mate, found out that pin 87 on the fuel pump relay is the way to go. So next good day of good weather or me feeling up to it, I am going to run 4 extended wires for the fuel pump relay and attach the positive of the reverse camera to it. This if my friend is correct which he normally is, should give me what I am after.

After I have finally managed to get some sleep tonight, I will also be getting on the phone to my insurance company as they are refusing to communicate by email, and get my cars latest assessment booked. This time it is being done at the garage I specified.

They can't refuse to communicate by email, that's just stupid. Sounds like they're being difficult for the sake of it now

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Last edited by ur20v on 4th Oct 2021 3:33pm. Edited 1 time in total

After telling the insurance company they must be allergic to emailing, I got an email

But the saga has taken a dramatic turn, I feel like a star in my own soap drama. I left a review on Yell about the accident repair company before I had collected my car from the main dealer, lucky them or it would be a longer worse review, it was truthful, and my experience of them, as others had done also, but over the last few weeks, reviews started disappearing, Well, the bad reviews did anyway, I received a lovely email sent via Yell.com's complaint system, they have stated that my car was being driven by me between the time of the accident, right up to the day it was delivered to them and that they have seen it being driven, Well, this had me in stitches of laughter, because guess what I have on my house, A camera So now downloaded the entire footage from the moment my car got home from the accident, right up to the moment the accident repair garage dropped me home 2 days after the accident where the car doesn't move even a centimetre

Don't make up a load of if you don't want to come out looking like a at the end of it!

Yell asked me for my full personal information, which they wanted to share with the repair garage, I have no issues with that, they had it all anyway and if they want a nose to nose, Happy to oblige! But they are threatening to sue me for defamation of character It isn't defamation if it's true

Yell asked me if I would be willing to agree for the review to be removed. My reply was HELL NO! I want it back up asap where everyone can see it, and if the dosy want to take me to court for defamation, please let it be on Rinder! I will enjoy thoroughly humiliating them on national TV and destroying their reputation showing them for who they really are.

I of course made sure that the garage definitely got my response, so popped onto their website and used the contact form to reiterate what I said to Yell.

I have also notified my insurance company of this situation. They created it, they can fix it.

But getting back to the car, they have flip flopped on the decision for me to take it to the garage I want, and have decided that they need to send assessor number 4 to see my car, this time at my home and with me present. This is also to see the damage that PK did to my car while they had it. But in addition to this, I have told the insurance company that the car is booked in for the 9th into a well known very good garage, and it will be going in no matter what, whether it be on an AA truck or a recovery truck of the insurance companies choosing.

One way or another, Oscar will be fixed.

Now I need to work out which relay is the fuel pump relay in the back as I need to piggy back 1 of the pins.

I do wish things weren't such a fight. I resent having to pay insurance with how the insurance companies treat their clients.

My complaint is now being investigated in depth as it is a huge one.

But for now, I am steaming ahead with little jobs on both the Range Rovers, as and when I have the energy as I am very ill at the moment.

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Last edited by ur20v on 4th Oct 2021 3:34pm. Edited 1 time in total

keep at em RR 2005 4.4 petrol
Any spelling mistakes are the fault of spellchecker
Previous MG J2, CITROEN light 15 x 2 gone unfortunately
Present MERC 180e, RANGE ROVER L322, JAGUAR XJS, MERC 280SE, MG F, JAGUAR S-Type 6v 2003, jaguar s-type 8v 2004, Ford Cougar

ur20v wrote:

My experiences so that when things go wrong with repair workshops and insurance companies, it snow balls, with everyone getting intrenched. Looks like your experience is mirroring mine.

I would start giving them deadlines with actions and consequences.

Have they given you a hire car? You need some sort of financial cost or leverage for them to move this forward.... with me they took the hire car back them did nothing for 18 months while the ombudsman looked into my case and made a ruling.

Everything has happened all at once, I am really unwell so been sleeping a lot, and woke up today to dozens of missed calls!
1 lot were from a recovery company who were confused as to why my repaired car wasn't at the garage they had been told it was at

Repaired? Errrrrmmmm, hang on a minute, unless the fairies nicked my car in the middle of the night and it was taken away and fixed while I was asleep, I am pretty sure it is still parked, unused, outside of my house Even looked out the window and checked the tracker to confirm my eyes weren't lying to me

The next bunch were my insurance companies complaint executive, who would fit right in on Love Island, The Only Way is Essex and a few other brain dead filled shows by the intelligence

Thought I better check my emails, lucky thing I did, as the insurance complaints exec had emailed me to say that the garage I chose have refused to take delivery of my car and can't do the work

So immediately I contacted the owner of the garage, who then sent me the recorded call. I was in absolute stitches of laughter, and what the insurance company had said by email was totally innacurate.

And again, the car was outside my house while apparently attempting to be delivered to the garage

So my car has magical powers and can astro project itself across the country now

Still got 1 more bunch of muppets to deal with, but my head is hurting from all this so needed a break from dealing with them.

Next people to deal with are the very same independent assessors that visited my car at PK's, who need to see the car again due to the damage I have told the insurance company about.

Someone please put me out of my mysery. This has to be a very bad long running joke!

Although I had a wonderful email come through while I was dealing with these idiots, from JLR Customer Services, THANK YOU It is just what I needed. The icing on the cake. PK Claimed and Guy Salmon claimed that driving a Range Rover on bump stops does not cause any damage, Contradicting the owners manual, JLR put in writing that if the owners manual states driving on bump stops can cause damage, then it can cause damage!

And BREATHE.

I have told the complaints exec that there is no way based on the work that has been approved the additional damage and excessive wear and tear done to my car during its time with PK, that my car will be able to be back to the pre-accident condition and that even now, I refuse to drive the car as it is not safe in my opinion.

So the car is still booked in for the assessment at the garage they claimed had refused delivery
Call-Assist are awaiting instructions
My insurance company couldn't and can't organise a up in a brewery.
My car is still outside my house with a tracker fitted that I haven't told the insurance company about YET as this will be an ace up my sleeve if I need it.
And I am more stressed out than ever, BUT think I am finally making headway with this case.

And because of all the aggravation with dealing with idiots, it stopped me from attending PK in person to tell a few fortunes. May still happen on Thursday when I have certain 2 wheeled club member family with me though.

We shall see what comes next.

As my friend says, You couldn't make this up!

I need some tinkering time with the car now to calm down

The saga continues, but this is more funny than extremely bad.

My insurance company rang my chosen garage directly, telling him they wanted to deliver the car TODAY
When the insurance company were told on at least 4 separate occasions by email that the car is booked in for the 9th August Thankfully the garage owner dealt with them and now my car is being recovered to the garage on the day it is due in

My insurance company couldn't organise a toilet break, let alone follow a set of simple instructions.

Never mind. 1 task organised, now awaiting contact from the independent assessors from Lesicestershire to come down to Kent and inspect the car

My insurance company sure as hell know how to blow the cash. Shame they don't use the money more efficiently or regulate / vet the accident repair centres they approve, or better yet, vet the staff they employ a bit better

But this saga hasn't stopped me from carrying on with little odd jobs here and there.

I now have a full time rear view camera that automatically comes on with the app on in a split second that only powers up now when the ignition is switched on thanks to a little reconfiguration of the fuel pump relay wires