If SOTA is enabled a message will come up on the screen to tell you an update is ready to download and install.  All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

There was "no update available" for S19C_19.46.4-458817 until the dealer enabled it in the system for my car... 2019 Vogue P400e

That’s right, the dealer has to enable it first  All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Quick one chaps......in Kims Evoque.....it would appear she has the original version of the softare which Ive copnnected to our wifi as we have outside transmitters, anyway do I need to have it back into the dealer to get the later product as it looks like it updates her "Live" info as an update but I cant seen anywhere to see the software "version" or update the full product?

Any help would be appreciated - It's a Evoque Cab with inControl Pro Duo and an active subscription.

REGISTRATION:GP17CHG
VIN:SALVA5ANXHH264486
ENGINE NUMBER:170704W0406204DT

Was trying to use CarPlay but seem to not have the 18C onwards with Smartphone Pack I assume, and would like to have CarPlay. all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

If its the original software then it won't have SOTA available and needs to be updated at the dealers.

Topix does show an outstanding campaign "N377v3 - InControl Touch Pro Update" for that vehicle.

You should receive a letter with the following text:

Quote:

Vehicle Identification Number (VIN):
Registration Number:
Bulletin Number: N377

Date: month/year
Introducing new features and improvements for your Land Rover's Infotainment system

Dear

A free of charge upgrade is available for your vehicle’s Infotainment system, InControl Touch Pro. Full details of this update can be found below and if you wish to receive this update please book a visit with your preferred Land Rover Retailer or Authorised Repairer so that our Land Rover technicians can complete it for you.

This free update brings you the following enhancements:

An upgrade to the navigation and entertainment system, including new features, fixes and our latest touchscreen interface. Activation of the Smartphone Pack, allowing you to experience Apple CarPlay® or Android Auto™ by connecting your smartphone to your vehicle (the services offered by Apple CarPlay® and Android Auto™ depend on feature availability in your country, please see https://www.apple.com/uk/ios/feature-availability/#apple-carplay and https://www.android.com/intl/en_uk/auto/ for more information).
Your vehicle will also be enabled to receive future updates, if you wish to, directly from Land Rover at a time and location that suits you. Updates can be received by using a WiFi connection or by inserting a SIM card (subject to vehicle specification). You will no longer need to visit your preferred Retailer or Authorised Repairer to receive future system updates. Any such updates will be subject to our terms and conditions – please see https://www.landrover.co.uk/ownership/inco...ivacy.html

What your Retailer or Authorised Repairer will do:

They will install the latest InControl Touch Pro software.

What we are asking you to do:

If you wish to receive this update, please call your preferred Land Rover Retailer or Authorised Repairer, quoting your Vehicle Identification Number and vehicle registration number and the Bulletin Number (located at the beginning of this letter). If you do not know your preferred Retailer or Authorised Repairer, please go to www.landrover.co.uk or www.landrover.com for contact details.

If you need assistance:

If you require further assistance, please contact the Service Manager at your Retailer or Authorised Repairer, or alternatively the Jaguar Land Rover Limited Customer Relationship Centre and one of our representatives will be happy to assist you.

Phone: 0370 5000 500 or (enter phone number), Office hours: Monday-Friday: 8:30AM - 5:30PM or (enter working days and times).

Thank you for your attention to this important matter.


Yours sincerely

Lovely, thanks mate.

Is that a letter in the post do you think? Is that what you meant? Just as its a lease car so might goto the Lex leased company? lol

Either way looks like it will need to go back. I'm just annoyed at it was in for 3 days getting new heating done, and they could have bleeding done this at the same time!!!

I think my days are well and truly over with LR. all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

The date of v3 of the bulletin is 18th Dec so it may not have been sent yet, although I would have thought you should have received the letter by now, so it may have just gone to the leasing company.

 all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

I didn't get a letter from the dealer about SOTA etc so I rang them and they took the car in and enabled it.

Don't rely on a dealer's email/letter  All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Last edited by Chalky on 31st Dec 2019 3:29pm. Edited 1 time in total

I’m with Chalky on this. If i was you I would definitely speak to the dealership and get them to enable it, I didn’t receive a letter or email with my car but after a phone call all was sorted.  19MY SVA-Dynamic Spectral Chromoflair Blue but colour not available in profile
2016 RRS SVR Estoril Blue - Gone
2010 RRS 5.0 Supercharged Navara Bronze - Gone
2008 RRS 4.2 Supercharged Black - Gone
2006 RRS 2.7 Diesel Rimini Red- Gone