Advertise on fullfatrr.com »

Home > Technical (L405) > Tailgate out of alignment, dealer problem
Post Reply  Down to end
Page 1 of 2 12>
Print this entire topic · 
Bluestu33



Member Since: 31 Dec 2014
Location: Cambridgeshire
Posts: 51

United Kingdom 2014 Range Rover Vogue SE SDV8 Loire Blue
Tailgate out of alignment, dealer problem

Hi all,

I have a 2014 L405 and in the past few weeks the boot has not been opening and closing correctly.
When it does open, the top,part opens and the bottom doesn't. When pressing the button for the bottom part, quite a loud bang happens and then it opens.

The boot will not close automatically, so I have to manually shut it, which it doesn't fully close.

I had it into the garage today and they said that it is out of alignment, probably caused by a rear end shunt and as such I will have to pay to have it fixed.

I have had the car for a year and a half and I have never been in an accident. I bought the car from a main dealer in York.

Surely a rear end shunt would cause more damage than putting the boot out of alignment???

I am going to dispute this with the garage when they give me a quote, but any suggestions on how I should handle this would be welcome.

Thanks in advance!
Stuart

Post #467591 6th Feb 2018 8:11pm
View user's profile Send private message View poster's gallery Reply with quote
AMD



Member Since: 16 Jul 2010
Location: Fareham
Posts: 804

United Kingdom 2014 Range Rover Autobiography SDV8 Santorini Black

What a load of b Censored ks. I have a 2014 and at the weekend the lower shelf only opened half way and would not budge any further down although there was slack in the wires. Raised it a few times and then it lowered properly. I’ve never had a shunt...it’s just the many intermittent faults on a Land Rover which a main dealer can never find a solution for! Current 2016 Discovery 4
Gone 2020 Volvo XC90
Gone Audi RS6 PE
Gone 2014 FFRR SDV8 Autobiography with RSE
Current: 2016 Evoque for SWMBO
Gone: 2015 BMW F36 435d XDrive
Gone: 2015 BMW F10 M5 LCE
Gone: 2013 Evoque Dynamic for SWMBO
Gone: 2013 Porsche Cayenne
Gone:FFRR 2011 4.4TDV8 Vogue
Gone:FFRR 2006 Vogue SC

Post #467593 6th Feb 2018 8:53pm
View user's profile Send private message View poster's gallery Reply with quote
pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 3902

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

Try this:

TOPIx reveals:

17.11.2016 technical bulletin
LTB00926v2 - Tailgate Incorrectly Aligned/Fouls D Pillar Exterior Trims

&

Tailgate Close Is Inoperative When Using The Smart Key
A customer may report a concern that the tailgate intermittently will not close when the tailgate close button is pressed using the smart key.

Global reference: LTB00809

Post #467611 6th Feb 2018 10:35pm
View user's profile Send private message View poster's gallery Reply with quote
Bluestu33



Member Since: 31 Dec 2014
Location: Cambridgeshire
Posts: 51

United Kingdom 2014 Range Rover Vogue SE SDV8 Loire Blue

Thank you! That is really helpful.

I'll be ready when they say "it's not covered by warranty"

Post #467622 6th Feb 2018 11:30pm
View user's profile Send private message View poster's gallery Reply with quote
Birdbrain



Member Since: 19 Nov 2014
Location: Cheshire
Posts: 72

United Kingdom 2014 Range Rover Vogue SE SDV8 Santorini Black

Apologies for very late response to this but I had same issue with 2014 with < 15k miles on it late last year. Apparently the hinges were worn and weren't covered by the warranty. The dealer I bought mine from eventually agreed to cover it. How'd you get on?

Post #477279 1st May 2018 2:59pm
View user's profile Send private message View poster's gallery Reply with quote
zarnd



Member Since: 22 May 2014
Location: Kent
Posts: 457

United Kingdom 2005 Range Rover Vogue SE 4.2 SC V8 Bonatti Grey

Bluestu33 wrote:
Thank you! That is really helpful.

I'll be ready when they say "it's not covered by warranty"


Good luck with it, but a technical bulletin will not mean it's covered by warranty. It's there to help the dealers and techs to solve common problems quicker without contacting them

cheers Alex

2018 Skoda Kodiaq vRS
2011 Skoda Superb Elegance 170tdi DSG
2009 Caterham Supersport Race car
2007 M5 Touring
2005 Range Rover Vogue SE Supercharged
2004 SL55 AMG

Previous:
2000 Defender 90
2001 BMW 530i Sport
2002 BMW M5
2007 Discovery 3 TdV6 HSE
2012 Mini JCW GP

Post #477341 2nd May 2018 11:14am
View user's profile Send private message View poster's gallery Reply with quote
Macpaul



Member Since: 26 Jul 2015
Location: SW Surrey
Posts: 88

2019 Range Rover Vogue SE 2.0 PHEV Siberian Silver

I had a tailgate opening/closing problem as described above on my 2014 VSE and Hunters in Guildford adjusted it free of charge under my warranty a couple of weeks ago.....

Post #477997 11th May 2018 5:25am
View user's profile Send private message View poster's gallery Reply with quote
Bluestu33



Member Since: 31 Dec 2014
Location: Cambridgeshire
Posts: 51

United Kingdom 2014 Range Rover Vogue SE SDV8 Loire Blue

I had an absolute mare with getting this fixed. My local dealer said to me that it has been in an accident and that I would have to pay.
I contacted the CEO by email and got a very helpful call the following day, however it took a number of attempts to get it fixed.
It amazes me how shocking the level of service I have received from multiple main dealers, I am very tempted to get rid of the car.

Post #479491 27th May 2018 8:38pm
View user's profile Send private message View poster's gallery Reply with quote
wealy



Member Since: 29 Jul 2013
Location: Kings Bromley
Posts: 1011

United Kingdom 2014 Range Rover Vogue SDV8 Luxor

Did anyone get to the bottom of this? Was it an alignment problem or something fixable?

Post #481906 26th Jun 2018 3:57pm
View user's profile Send private message View poster's gallery Reply with quote
Red Maverick



Member Since: 21 Sep 2017
Location: Liverpool
Posts: 13

United Kingdom 2014 Range Rover Autobiography SDV8 Corris Grey

There is a great video on you tube how to fix this problem - I would guess that the pin has come off under the lower flap - it’s a ten minute fix.

Post #526236 27th Aug 2019 1:56pm
View user's profile Send private message View poster's gallery Reply with quote
Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7301

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

A link would be useful.......

Post #526266 27th Aug 2019 6:37pm
View user's profile Send private message View poster's gallery Reply with quote
Red Maverick



Member Since: 21 Sep 2017
Location: Liverpool
Posts: 13

United Kingdom 2014 Range Rover Autobiography SDV8 Corris Grey

Sorry !!

Link attached

Post #526286 27th Aug 2019 9:03pm
View user's profile Send private message View poster's gallery Reply with quote
Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7301

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Thanks - useful video Thumbs Up

Unfortunately my problem is different - lower won't close - but that shows how to remove the cover, so I may have a poke around in there & see if there is anything obvious

Post #526310 28th Aug 2019 7:53am
View user's profile Send private message View poster's gallery Reply with quote
Aspman



Member Since: 09 Mar 2021
Location: Ssotland
Posts: 4

United Kingdom 2018 Range Rover Vogue TDV6 Balmoral Blue

Sorry to resurrect an old thread. My RR is in right now for lower tailgate issues (inconsistent opening and closing) and I've been told the same thing that the upper tailgate is out of alignment.

The car is a 09/18 model which I bought in August 20. I've only done about 1500 miles in the ar since then thanks to Covid. I was also told that this isn't a warranty issue but there are no signs of any damage to the car (certainly has't been bumped since I've got it). £120 to fix, which although isn't catastrophic is a pain.

Is this common? If it's not impact damage what caused it?

Post #587891 18th Mar 2021 3:36pm
View user's profile Send private message View poster's gallery Reply with quote
adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 591

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

The upper tailgate is made of plastic. It goes out of alignment by itself! After a little over a year, mine did not soft close anymore. My dealer wouldn't bother... This thread details some adjusting procedures, if you are tempted to do it yourself:
https://www.fullfatrr.com/forum/topic57442-15.html 2019 Vogue P400e

Post #587899 18th Mar 2021 3:53pm
View user's profile Send private message View poster's gallery Reply with quote
Post Reply  Back to top
Page 1 of 2 12>
All times are GMT + 1 Hour

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2021 Futuranet Ltd & Martin Lewis


Switch to Mobile site