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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 
LR Specialist issues - wrong oils - what to do?

Hi all,

So recently became a proud owner of a 2011 RR Vogue with 75.000 miles on it.

Bought the car in the Netherlands and wanted it serviced before a 2.000 KM drive home to Sweden. Long story short I left it to a "specialist" to do a an oil change, diffs/transfer case and replace both xenon head lamps.

Upon picking up the car and leaving they gave me a litre of engine oil in case it was needed on the way back - nice guys.

However, I noticed (thanks to a recent thread on this forum) that the oil specification was for the 3.6 TDV8 and not my 4.4 TDV8.

Upon questioning them on this it turns out they have no idea what kind of oil they´ve put in the car Mad

I had a quick chat to camtech craig who advised me not to drive it. Unfortunately i had to get back to Sweden so made the drive anyway.

Now my question;

1. How do I "clean" the engine and make sure all wrong oil is out so that I can fill it up with correct oil?

2. How wrong can it go by having incorrect differential/transfer case oils? I get a feeling these will not be the correct spec either Yawn

3. Can these just be drained and replaced or will this also require some kind of cleaning?

As always, all answers greatly appreciated! I also need to know the extent of extra work needed as I will demand a full refund from the "LR Specialist" as soon as possible.

Many thanks in advance! RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537560 15th Dec 2019 7:08pm
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GGDR



Member Since: 26 Nov 2016
Location: London
Posts: 3517

United Kingdom 2011 Range Rover Vogue SE TDV8 Stornoway Grey

Most here use the Shell Helix Ultra Professional AF-L 5W-30

It needs the L

You can get a flushing agent, some people use it before oil changes.
You put a can in, run the engine for a short bit then drop your oil.

Like this: https://www.wynns.eu/product/engine-flush/
. Cheers, Greg
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2011 Vogue SE 4.4 with lots of toys in Stornaway


Last edited by GGDR on 15th Dec 2019 7:26pm. Edited 1 time in total

Post #537565 15th Dec 2019 7:23pm
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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8479

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

I would do 2 changes dropping the oil from the bottom connector on the sump., don’t bother with changing the filter on the first change, just loosen it off to let the oil drain down. Then change the filter on the second swap. that should flush the old oil out well enough imho.

In terms of the diffs, I would be more worried about them being overfilled, as they require an amount of oil rather than filling to overflowing the hole.

There is a spec for the oils in the wiki, I would drain and refill front rear and transfer box with the specified quantities. Thumbs Up There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
Fiat 500x 1.4 multiair Lounge 2015
2010 LR D4 Commercial 2.7 TDV6

Post #537566 15th Dec 2019 7:25pm
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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 

Thanks Greg!

Any thoughts on differentials and/or transfer case fluids?

How bad is it if they are also wrong? RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537567 15th Dec 2019 7:25pm
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RichM63



Member Since: 10 Jul 2019
Location: Brittany
Posts: 249

France 2006 Range Rover Vogue TDV8 Stornoway Grey

No idea how it works in Holland, but if you have made a round trip of 4000 km after a documented and 'published' possible oil error then I doubt very much that the garage will in any way stump up for any subsequent rectification.

Even your odometer will inform the garage that you have driven such an enormous distance after being made aware of the possible error and another specialist has also told you not to drive it. cf, your post here.

I sincerely hope that you have nothing more than an early oil change to pay for.

Best, Rich

Post #537568 15th Dec 2019 7:28pm
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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 

Thanks NMJ!

Would you recommend running the car any specific distance between first and second change?

This forum is truly priceless Smile RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537569 15th Dec 2019 7:29pm
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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 

Hi Rich,

The refund situation is a whole other topic but in essence they guaranteed me that they put the correct engine oil in the car after I took it back the next day. I would however bet my last dollar that this is incorrect - based on several factors. RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537570 15th Dec 2019 7:35pm
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RichM63



Member Since: 10 Jul 2019
Location: Brittany
Posts: 249

France 2006 Range Rover Vogue TDV8 Stornoway Grey

But you then decided to drive it a return trip of 4000 km, thus you agreed with them!

Get the oils changed again, somewhere else, clearly the car has so far survived.

And will continue to do so.

Best, Rich

Post #537573 15th Dec 2019 8:33pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7724

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

jackie-o wrote:
Would you recommend running the car any specific distance between first and second change?



Not far - you're basically just diluting the wrong oil.

A single change will leave a certain amount of residual wrong oil and once mixed with the new oil, a second change would remove the vast majority of that

Post #537577 15th Dec 2019 8:54pm
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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 

brilliant Alistair, thanks! RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537578 15th Dec 2019 9:03pm
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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 

RichM63 wrote:
But you then decided to drive it a return trip of 4000 km, thus you agreed with them!

Get the oils changed again, somewhere else, clearly the car has so far survived.

And will continue to do so.

Best, Rich


Pretty pointless discussion for the two of us to have but...I think that if they´ve put the wrong oil in to begin with and then, intentionally or not, lied about it instead of fixing it - why should I have to pay for the service?

Specially as the effect will be me having to spend twice the money again doing double oil changes to rectify their mistakes?

Makes little sense to me at least... RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537579 15th Dec 2019 9:08pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7724

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Get the oil changed

Send them the bill

Expect nothing & take anything they give you as a bonus.

Post #537581 15th Dec 2019 9:12pm
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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8479

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

As Alistair said. Thumbs Up

It shouldn’t do it much harm to have that oil in for a couple of 1000k especially as it was presumably mostly running long distance with the engine warm.

Most engine wear occurs when the engine is cold. The newer spec oil is low SAPS which produces is supposed to reduce the amount of spot going through the DPF. In theory any potential damage would be to the DPF. but as presumably you were running hot then that damage would likely be kept to a minimum. If you have an diagnostic tool it may be possible to see if the DPf needs a regen cycle. There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
Fiat 500x 1.4 multiair Lounge 2015
2010 LR D4 Commercial 2.7 TDV6

Post #537582 15th Dec 2019 9:14pm
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jackie-o



Member Since: 15 Jun 2018
Location: Sweden
Posts: 224

Netherlands 

Thanks for all replies and advice!

All fluids changed and fresh.

Can hopefully start enjoying the car Very Happy RR Vogue 4.4 TDV8 - 11
Toyota Land Cruiser Prado - 02

LR Discovery 4 SDV6 -11 - Gone
RR Vogue 3.6 TDV8 - Gone

Post #537747 17th Dec 2019 10:21pm
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