My 2002 HSE has a touch screen multimedia system fitted, but when i try to use the sat nav or play a dvd I have a blue rectangle appear on the screen which blocks about 20% of the screen.

`Does anybody know what causes this or how to cure it?

This sounds like an after market unit, what make/model is it, how is it connected up to the car? .
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Previous: L322 Range Rover TDV8 3.6 2008; L322 Range Rover TD6 3.0 2002; P38A Range Rover V8 1999

Im not sure what make it is, even the manual does not have a brand name on it!

Have you got any pictures ?

Does it say a brand name when it powers on ?

Assume it doesn't or you'd have seen it.......... 2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

As the 2002 had no touch screen *ever* - it is aftermarket. Is it one of these?

http://www.powerfuluk.com/products/range-r...d-etc.html Land Rover Addict
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When the system boots up there is a red & black emblem, which i don't recognise but it has two R's on it!

Unfortunately i dont have the car with me today but i will try to post pictures tomorrow.

It looks abit like the one on the link above just with a few more side buttons & different on screen menus.

My unit is identical to the one in this video.

these chinese units use the win ce operating system and normally with a reboot will work ok... ... - .- -.




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How do i reboot the system?

Disconnect battery?

unless you can find a fuse for it...take out any sd cards and follow the dis-connection procedure in the wiki..not saying this will cure your problem but you have to start somewhere. ... - .- -.




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.

Thanks i will try that tomorrow.

You mention remove an SD cards, sorry to sound stupid but where is the sd slot?

sorry ,thinking about my old nav unit..i dont think yours has one .. ... - .- -.




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workshop manual downloads are in our wiki

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I removed the fuse for a good hour and restarted the unit, still blue rectangle!