I had a similar issue when I first got my car.
I ended up emailing this address below, and they raised a ticket and solved my issue.
I presume it's still a valid email address as I have never needed to contact them again.

lradvice@jaguarlandrover.com 2018 SE SDV8 4.4 Byron Blue

Thanks Kot, emailed them a few minutes ago. Now to find a cheeky gin, Happy New Year all! 2017 Vogue SE
Citroen 2cv
Ferrari F430 F1 Spider

Just been looking at my files, maybe this will help, it should be FAT32 formatted

https://www.fullfatrr.com/gallery/albums/u...lation.pdf

Now its time to have a very cheeky G&T  2018 SE SDV8 4.4 Byron Blue

As above should be fat32 👍 Last night I lay in bed looking up at the stars in the sky and I thought to myself, where,s the f**king ceiling!!

It has been but it wasn't having it, now the car isn't (can't be) registered at all. You can format the disk to any state you like but the downloader will always say it's not the correct format and will reformat in order to download. Trouble is now after removing the car and not being able to link it I can't even get to that stage. 2017 Vogue SE
Citroen 2cv
Ferrari F430 F1 Spider

So it's all working now. Went back to the site 48hrs later and the car was linked to the account. Downloaded the maps again on my laptop but still nothing. Tried downloading them on my desktop and it worked, car recognised the USB and away we went. I had some comms with the LR types who asked the usual questions, not sure if they fiddled with something or not but all seems to be working now. 2017 Vogue SE
Citroen 2cv
Ferrari F430 F1 Spider

………. “If it ain’t broke, don’t fix it” -where’s the fun in that?

Last edited by Gremlin500 on 10th Apr 2024 2:33pm. Edited 1 time in total

I'm wondering if it was USB suspend / powersave or something similar causing the issue, if you could save to HDD then transfer to USB OK.

My wife had a moan about the sat nav on our fairly new to us 13my. How do I check whether the maps are up to date? Is the oe satnav worth sticking with? I don’t really want to change the system to get CarPlay etc.. but I do like Waze.

Thanks

have a read here,

https://www.fullfatrr.com/forum/topic46739...map+update ... - .- -.




click link for ,

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HOW TO Ǝꓕ∀ꓕOꓤ PICS

workshop manual downloads are in our wiki

.

Thanks Stan 👍