Home > In Car Electronics (L322) > Update on Navtool |
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Bristol RR Member Since: 20 May 2023 Location: Bath Posts: 20 |
I’ve fitted the Nav tool to my 2012 Westminster but encountered an issue where it was preventing the car from going to sleep. Working with them to fix and will give my opinion once I have a working system or not! |
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18th Sep 2023 7:45pm |
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jamesrad Member Since: 15 Sep 2023 Location: Londonish Posts: 1 |
Bristol RR, did you get an answer to the sleep problem? I’ve got the same issue on my 2011 Autobiography? |
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19th Nov 2023 11:01pm |
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Bristol RR Member Since: 20 May 2023 Location: Bath Posts: 20 |
Jamesrad - they are saying it needs a live feed to connect to the wake up wire. Must admit I’ve had other issues to sort like the suspension so this was on back foot.
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19th Nov 2023 11:52pm |
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clemenz Member Since: 13 Sep 2014 Location: Graz Posts: 182 |
Has anyone recently installed a navtool in a 05 or 06 and can tell me the software version of the unit? I have SW 1.1, i have another unit to try and check in my car that is not running. i have SW 1.1 and the other unit is 7.5.
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3rd Dec 2023 9:58pm |
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TorontoDee Member Since: 27 Sep 2022 Location: Toronto Posts: 64 |
I bought in January'23 and installed myself on MY2012. I understand this is not an exact match, but for reference here's the software & HW version of it
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7th Dec 2023 7:42pm |
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Rangeruk Member Since: 24 Dec 2023 Location: Uk Posts: 7 |
For others following along on this one I thought I’d add my own update.
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24th Dec 2023 3:19am |
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Rangeruk Member Since: 24 Dec 2023 Location: Uk Posts: 7 |
Also. A bonus for anyone using CarPlay (there may be an android equivalent).
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24th Dec 2023 3:31am |
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Rangeruk Member Since: 24 Dec 2023 Location: Uk Posts: 7 |
Soooo good news / bad news. (bad news mostly for me ) The good news is, it's not just you that has the problem and it appears to be software related. Bad news is, that I only know this because my unit was on 1.1 this morning, and I decided to see if there were any updates. I foolishly found and installed the 7.5 update and now my unit won't show anything on the display. It still boots and CarPlay connects etc, but never anything sent to the screen and no response from the navigation button. I have sent a ticket in to navtool but wouldn't expect a reply over christmas. So I have just managed to break my installation due to this software update. On the plus side, I hope that means that a further update can also fix it, or at the very least they may be able to provide the previous 1.1 version in the update tool so I can revert to the one that was working before. I would recommend also sending in a support ticket to them if you didn't already, explaining one unit with 1.1 is working and another with 7.5 is not. Then perhaps we can both report back here if/when we get anywhere. |
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24th Dec 2023 3:58pm |
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clemenz Member Since: 13 Sep 2014 Location: Graz Posts: 182 |
That is very interesting!!🤔
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28th Dec 2023 6:35pm |
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Rangeruk Member Since: 24 Dec 2023 Location: Uk Posts: 7 |
So far lots of terribly short and vague emails. But it seems that
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28th Dec 2023 8:36pm |
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clemenz Member Since: 13 Sep 2014 Location: Graz Posts: 182 |
Ok, thanks for the info! Sounds like
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28th Dec 2023 10:21pm |
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Rangeruk Member Since: 24 Dec 2023 Location: Uk Posts: 7 |
They are now saying I have to send the unit back to them in America. |
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3rd Jan 2024 10:35pm |
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Rangeruk Member Since: 24 Dec 2023 Location: Uk Posts: 7 |
ok so I decided to chance it again on the navtool live chat and got someone who took the time to help me understand what needed changing.
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3rd Jan 2024 11:47pm |
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AndréL322 Member Since: 09 Dec 2021 Location: Stellendam Posts: 1 |
Your topic seems still to be relevant. Did you had the same problem as I have now? So, no 12V at the Navtool after installing it with the harness and starting car? In my case I Received NAVSGF4.0 and sw-update 7.5. I've contacted support last week, but no reply from theme thus far. Much appreciate your reply. Thanks. |
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31st Mar 2024 10:32am |
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