So todays update with Taggarts Landrover is they are suggesting they dont have the call recordings from the Thursday the 5th, only my calls from Friday 6th and Sat 7th.

Any thoughts?

Ive requested an itemised bill from EE for that billing month for my number to see when exactly I called them.

What a total shambles!!!

"Good Afternoon Mr Ingram

This is the very first call we have recorded? We have no calls incoming or outgoing to or from your number before this.

I have attached the additional call also required for your records…"


That is the last email..... all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
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I don't care if the people at the dealer smile at me, I'm not looking for a new best friend. I've never had any issue going in, negotiating my price and being on my way. Same with the service end of things. That's just me though...

I'd bet they'd find the calls if the tables were turned!

Mike

i use a call recorder on my phone, solves a lot of query's .. ... - .- -.




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So going to drive a G63 on Friday in Edinburgh....supposed 12-18months wait tho......anyone driven one?

909 vs 480 litres of boot space....but height might be better.......its a lot of boot space to lose..... all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

stan wrote:

i use a call recorder on my phone, solves a lot of query's ..

This popped up on my phone as a memory today, the playful messages BMW provide when faults occur, define moderately

On reading your original post that seems an extortionate figure for a pair of front hubs....

Anyhow, hope you get it sorted out.

The lack of giving a is prevalent in every business/service now, and frankly
It’s just not good enough. But that’s the way it is and while bosses keep employing morons to deal with the general public it will continue. It’s the lack of willingness to do manual jobs in this country which is diverting the grunts of this world to customer facing office jobs when really they should be out there digging holes...... There is nothing that can't be fixed with a hammer😜😜
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TJH1985 wrote:

This popped up on my phone as a memory today, the playful messages BMW provide when faults occur, define moderately

 all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

northernmonkeyjones wrote:

On reading your original post that seems an extortionate figure for a pair of front hubs....

Anyhow, hope you get it sorted out.

The lack of giving a is prevalent in every business/service now, and frankly
It’s just not good enough. But that’s the way it is and while bosses keep employing morons to deal with the general public it will continue. It’s the lack of willingness to do manual jobs in this country which is diverting the grunts of this world to customer facing office jobs when really they should be out there digging holes......

I hope so too.

All in all cant disagree with any of your last bit. I just dont understand why is it some people care about customers and others dont seem to.....maybe its just how . they convey the message, as they constantly have call recording systems telling us how much they do....maybe they should employ the voicepver guy to run their business!!  all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

So as a few have asked what am I going to consider next....heres the list and a bit of a stats list on the front runners:

1. Cayenne Turbo [S E-hybrid maybe]
2. G63 - 2019 onwards
3. Bentayga - would be 2020 car not current

and maybe

4. Urus (seems a ridiculous price tho)
5. RSQ8 (was considering SQ7 but it seems diesel only)

I was looking at SVA Dynamic P565. was at the top....now at the bottom of my list!!

Things I want:
Petrol only.
Apple Car Play
Soft Close doors (G wagen aside)
Towing 3.5T

 all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

So here is the health check video......

https://video.citnow.com/vtZQwznRyQk

Not sure the brakes stuff bothers me as they are new discs and pads this year!!

Tyres seem low for bought this year also.....maybe need to stop driving altogether and just get taxis!! lol all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

Taggarts. Explains a lot

Geez they really fubar'd that arm.... Cheers, Greg
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2011 Vogue SE 4.4 with lots of toys in Stornaway